NetScaler Application Delivery Management service

Licenses

NetScaler ADM requires a verified NetScaler ADM license to manage and monitor the NetScaler instances.

The following are the license types supported for NetScaler ADM for Service:

License type Entitled to
Virtual server 500 MB storage per virtual server
Storage 5 GB per license
Express license NetScaler ADM Express account is a default account to manage NetScaler ADM resources.

With an Express account, you can manage limited NetScaler ADM resources. For more information, see Manage NetScaler ADM resources using Express account.

After the purchased license is expired, you will have 60 days of grace period. During the grace period, you can choose the NetScaler ADM resources that can be managed using an Express account.

For more information to get started with an Express account, see Getting Started and to manage subscriptions, see Managing Subscriptions.

Note:

ADM licenses are hybrid licenses. You can use these licenses for either on-premises ADM or ADM service.

Add a license

Note:

You can add only a pooled license for NetScaler instances.

You can add a pooled license for NetScaler instances in NetScaler ADM. After you add the license, you can verify the license information in Settings > Licensing & Analytics Config.

To add a pooled license:

  1. Navigate to Infrastructure > Pooled Licensing.

  2. Click Browse to select the license file from your local computer.

  3. Select the license file (.lic) and click OK.

For more information on how to add a license, see the related video:

Expiry checks for virtual server licenses

You can now view the status of and set alerts for license expiry in NetScaler ADM.

To view the status of the licenses:

  1. Navigate to Infrastructure > Pooled Licensing.

  2. In the License Expiry Information section, you can find the details of the licenses that are going to expire:

    License Expiry Information

    • Feature: Type of license that is going to expire.

    • Count: Number of instances that are affected.

    • Days to expiry: Number of days remaining before expiry.

To configure the notification settings of licenses:

  1. Navigate to Infrastructure > Pooled Licensing.

  2. In the Notification Settings section, click the pencil icon and edit the parameters.

    1. What would you like to be notified about? - Specify the percentage of the capacity.

    2. How would you like to be notified? - Select the following notification options:

      • Email – Specify a mail server and profile details. An email is triggered when your licenses are about to expire.

      • Slack - Specify a slack profile. A notification is sent when your licenses are about to expire.

      • PagerDuty - Specify a PagerDuty profile. Based on the notification settings configured in your PagerDuty portal, a notification is sent when your licenses are about to expire.

      • ServiceNow - A notification is sent to the default ServiceNow profile when your licenses are about to expire.

        Important

        Ensure that Citrix Cloud ITSM Adapter is configured for ServiceNow and integrated with NetScaler ADM. For more information, see Integrate NetScaler ADM with ServiceNow instance.

    3. Expiry of licenses - Specify the days before the license expires, when you want to get notified.

Licenses