Gateway

Citrix Gateway plug-in System Requirements

January 8, 2024

Contributed by:

C S C

Citrix Gateway plug-in establishes a secure connection from the client machine to the Citrix Gateway appliance.

The plug-in is distributed as a desktop app for Microsoft Windows, macOS X, and Linux operating systems. After you authenticate to the secure URL of the Citrix Gateway appliance with your Web browser, the plug-in is downloaded and installed automatically on your machine.

The plug-in is provisioned as a mobile app for Android and iOS devices.

Note:

To install the plug-in, admin/root privileges are required on the operating system.

The browsers that support the Citrix Gateway plug-in also support clientless VPN.

Citrix Gateway plug-in as a desktop app is supported for the following operating systems and Web browsers.

Operating System	Supported Browsers
macOS X (10.9 and later)	Safari 7.1 or later; Google Chrome Release 30 or later; Mozilla Firefox Release 30 or later
Windows 10 (x86 and x64)	Internet Explorer 11; Google Chrome Release 30 or later; Mozilla Firefox Release 24 or later; Edge Chromium
Windows 8.1	Internet Explorer 11; Google Chrome Release 30 or later; Mozilla Firefox Release 24 or later; Edge Chromium
Windows 8	Internet Explorer 9 and 10; Google Chrome Release 30 or later; Mozilla Firefox Release 24 or later; Edge Chromium
Linux; Ubuntu 18.04 LTS, 16.04 LTS, 14.04 LTS, and 12.04 LTS. 32-bit and 64-bit OS is supported.	Mozilla Firefox Release 44 and above; Google Chrome 50 and above

Important:

Due to a bug (1573408) in Ubuntu 16.04 LTS, the VPN plug-in installation fails. The workaround for the same is listed as follows.

Windows 10 and Windows 11 in S modes do not support the Citrix Gateway plug-in.

Currently, Citrix Secure Access client for Ubuntu supports only the default GNOME display manager.

Type the following command using the command line interface:

sudo dpkg -i nsgclient*.deb
<!--NeedCopy-->

If the required dependency packages are missing, the command lists them and the plug-in installation fails. These dependency packages must be manually installed. Administrators can install a missing package by typing the following command using the command line interface.

apt-get install <dependency package>
<!--NeedCopy-->

Citrix Gateway plug-in as a mobile app is supported for the following operating systems.

VPN App	Supported Operating Systems
Android	Android 7.0 and later
iOS	iOS 12.0 and later

Note:

If you are using the latest Apple OS versions such as macOS 14/iOS 17 and later, then we recommend that you upgrade to Citrix Secure Access client/Citrix SSO version 23.09.1 or later.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

Citrix Gateway plug-in System Requirements

January 8, 2024

Contributed by:

C S C

January 8, 2024

Contributed by:

C S C

Citrix Gateway plug-in System Requirements

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