Gateway

Configuring the VPN User Experience

January 8, 2024

Contributed by:

C S C

Important:

The screen captures in this section are maintained in a grayscale scheme for the following reasons:

Help visually impaired readers particularly those with color-blindness or color deficiency.

Use of a grayscale image represents the image in a generic form that shows no impact of color coding customization that might have been done in the user’s browser or the operating system.

Users can use the following methods to connect to your organization’s network resources through Citrix Gateway:

Citrix Receiver that contains all Citrix plug-ins installed on the user device.
Receiver for Web that allows user connections to applications, desktops, and ShareFile by using a Web browser.
Secure Hub to allow users to access Secure Mail, WorxWeb, and mobile apps from their iOS and Android devices.
Citrix Gateway plug-in for Windows, macOS X, or Linux.
Citrix Gateway App for iOS and Android.
Citrix Gateway plug-in for Java.
Clientless access that provides users with the access they need without installing user software.
Interoperability with Citrix SD-WAN plug-in.

If users install the Citrix Gateway plug-in and then install Receiver from Citrix Virtual Apps 6.5 for Windows Server 2008 (including Feature Pack and Feature Pack 2), Citrix Virtual Desktops 7.0 or newer, Receiver automatically adds the Citrix Gateway plug-in. Users can connect with the Citrix Gateway plug-in from a web browser or from Receiver.

SmartAccess determines automatically the methods of access that are allowed for a user device based on the results of an endpoint analysis scan. For more information about SmartAccess, see Configuring SmartAccess.

Citrix Gateway supports Citrix Endpoint Management Worx apps for iOS and Android mobile devices. Citrix Gateway contains Secure Browse that allows connections to Citrix Gateway from iOS mobile devices that establishes the Micro VPN tunnel. Android devices that connect with the Secure Hub also establish a Micro VPN tunnel automatically that provides secure web and mobile application-level access to resources in your internal network. If users connect from an Android device with Worx apps, you must configure DNS settings on Citrix Gateway. For details, see Supporting DNS Queries by Using DNS Suffixes for Android Devices topic.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

Configuring the VPN User Experience

January 8, 2024

Contributed by:

C S C

January 8, 2024

Contributed by:

C S C

Configuring the VPN User Experience

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