NetScaler VPX

14.1-Current Release 13.1 13.0 12.1

Support matrix and usage guidelines
Optimize Citrix ADC VPX performance on VMware ESX, Linux KVM, and Citrix Hypervisors
Apply Citrix ADC VPX configurations at the first boot of the Citrix ADC appliance in cloud
Install a Citrix ADC VPX instance on a bare metal server
Install a Citrix ADC VPX instance on Citrix Hypervisor
- Configuring Citrix ADC Virtual Appliances to use Single Root I/O Virtualization (SR-IOV) Network Interfaces
Install a Citrix ADC VPX instance on VMware ESX
Install a Citrix ADC VPX instance on VMware cloud on AWS
Install a Citrix ADC VPX instance on Microsoft Hyper-V servers
Install a Citrix ADC VPX instance on Linux-KVM platform
Deploy a Citrix ADC VPX instance on AWS
Deploy a Citrix ADC VPX instance on Microsoft Azure
Deploy a Citrix ADC VPX instance on Google Cloud Platform
Jumbo frames on Citrix ADC VPX instances
Automate deployment and configurations of Citrix ADC
FAQ

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NetScaler VPX
NetScaler VPX 13.0

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Troubleshoot a VPX instance on AWS

September 6, 2024

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Amazon does not provide console access to a Citrix ADC VPX instance. To troubleshoot, you have to use the AWS GUI to view the activity log. You can debug only if the network is connected. To view an instance’s System Log, right-click the instance and select System Log.

Citrix provides support for AWS Marketplace-licensed Citrix ADC VPX instances (utility license with hourly fee) on AWS. To file a support case, find your AWS account number and support PIN code, and call Citrix support. You will also be asked for your name and email address. To find the support PIN, log on to the VPX GUI and navigate to the System page.

Here is an example of a system page showing the support PIN.

Support PIN

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Troubleshoot a VPX instance on AWS

September 6, 2024

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September 6, 2024

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Troubleshoot a VPX instance on AWS

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