Citrix SD-WAN Center

HDX report

HDX report provides detailed HDX data per site. The data for each site is shown in two views.

Summary view

The Summary view shows the following data for a site:

  • QoE Index - The Quality of Experience (QoE) is a numeric value between 0–100. The higher the value the better the user experience.
  • Users – The number of active users on the site.
  • TCP Flows - The number of active HDX sessions on the site that use the TCP protocol.
  • UDP Flows – The number of active HDX sessions on the site that use the UDP protocol.
  • Sessions – The total number of active HDX sessions on the site, including both Small-Scale Integration (SSI) and Medium-Scale Integration (MSI) sessions.

Detail view

You can clip on the individual site to view details about all the variables affecting QoE. Each pair of row shows the QoE factors for data calculated at local and remote sides for a given virtual path.

Latency, jitter, and packet drop variables affecting QoE are the effective numbers that the Citrix SD-WAN appliance is measuring. For example, there can be larger percent of packet drop in the network, since Citrix SD-WAN corrects the packet drops through its own protocol, the effective packet loss seen by the application would be much lesser, hence improves the QoE for HDX applications. Similarly, latency improvement through packet duplication also improves the QoE for HDX applications. In other words, Citrix SD-WAN improves the QoE for HDX traffic by improving the factors affecting the QoE. For more information see, HDX QoE.

To view HDX Reports:

In the Citrix SD-WAN Center, navigate to Reporting > HDX, and in the timeline control select a period.

You can select and view reports of a particular time frame by using the timeline controls. For more information, see, Timeline controls.

You can also create, save, and open report views. For more information, see, Manage views.

HDX reports

HDX report