Troubleshooting Advanced Endpoint Analysis scans

To help with troubleshooting Advanced Endpoint Analysis scans, the client plug-ins write logging information to a file on client endpoint systems. These log files can be found in the following directories, depending on the user’s operating system.

Windows Vista, Windows 7, Windows 8, Windows 8.1, and Windows 10:


Windows XP:

C:\Documents and Settings\All Users\Application Data\Citrix\AGEE\nsepa.txt

macOS X systems:

~/Library/Application Support/Citrix/EPAPlugin/epaplugin.log

(Where the ~ symbol indicates the relevant macOS X user’s home directory path.)

Troubleshooting Advanced Endpoint Analysis scans