Decoupling the Citrix Workspace app Icon

When a Citrix Virtual Apps and Desktops deployment is configured with the Citrix Gateway plug-in integrated with the Citrix Workspace app, the plug-in’s icon is not visible to a user who is connected to the VPN. The Citrix Gateway plug-in icon normally resides in the Windows system tray or the macOS X Finder’s menu bar. This icon is the interface into the plug-in’s settings and controls. For Windows users, when the Citrix Workspace app and the Citrix Gateway plug-in are integrated, the About dialog in the Citrix Workspace app displays the controls for the Citrix Gateway plug-in. For macOS X users, there are no controls for the Citrix Gateway plug-in available after integration.

Some integrated deployments might present a need to expose the plug-in controls while retaining the integration of the underlying functionality. To do so, use the following CLI command or Citrix ADC configuration utility task to toggle the icon integration for VPN clients.

Setting icon integration using the CLI

At the command prompt, type;

set vpn parameter [-iconWithReceiver (ON/OFF)]


Setting icon integration using the GUI

  1. On the Configuration tab, navigate to Citrix Gateway > Global Settings.

  2. Click Change Global Settings, and then select the Client Experience tab.

  3. Click Advanced Settings.

  4. Select Show VPN plug-in icon with Citrix Workspace app.


This configuration takes effect after the Windows VPN plug-in process is restarted.

Decoupling the Citrix Workspace app Icon