Application details


Starting from 14.1 20.x build, you can view metrics details for applications that are created from the NetScaler admin partitions.

Click an application from the dashboard to drill down for further detailed information.


The selected application page is displayed.


From the application details page:

  • Select the time duration from the list to view details for the specific time duration

  • Click Service Graph to view service graph for the selected application. For more information, see Service Graph for Applications

  • Click Transaction Logs to view the detailed transactions for the selected application

  • Click Audit logs to view the detailed audit log information

  • Click Configure to view or edit the service and service group configuration for the selected application

  • Click Service to view services that bound to the application

After you select the time duration, the following application details are displayed:

  • App Score – The application score for the selected time duration. The final score is calculated as 100 minus total penalty.

    App score

    This dashboard also enables you to view the current issues that are affecting the app score. You can view the issues details under Issues.

  • Virtual Servers


    The Virtual Servers section is displayed only for the custom applications. For discrete applications, click the IP address to view the virtual server details.

    IP address

    Displays all virtual servers associated with the custom application

    Virtual servers

    Click View Details to view and manage the virtual server settings.

    Virtual server details

  • All Services – The services that are bound to the application

    All services

    Click to view the service details and to manage the service settings

    All services details

  • Issues – The issues that are applicable for selected application. You can view the following issues along with its category:

    Performance Instance Health Config System Resources
    Response Time Average CPU Usage Unstable Server Improper persistence type
    Active Services Memory Usage Unusually large HTTP packets NIC Card Saturation
    Low Session Reuse   TCP reassemble queue limit hits  
    App CPU Usage      
    SurgeQueue Buildup      
    SSL Real Time Traffic      
    Session buildup      
    Server response time      
    Service flaps      

    Click each issue to check details such as detection message, when the issue has occurred, Recommended actions, and details.

    For more information, see Performance indicators for application analytics.

    The following image is the earlier view of App Activity Investigator page:

    All issues

    You can now view all issues in the Issues section, along with the category that you were able to view in App Activity Investigator page.

    All issues

    • The issues that display in Current tab refer to the application issues for the select time duration.

    • The issues that display in All tab refer to total application issues.

    The following example is the application issues for 1-day duration. The Current tab indicates no current issues impacting the app score.


    The All tab displays the total issues detected for the 1-day duration.


Check monitor status of an application

You can use the application dashboard in the NetScaler Console GUI under Applications > Dashboard, to view the health monitor status of an application and the failure message if any. You can bind health monitors can be bound to service or service group of an application, and a service or service group can have multiple monitors bound to it. Monitors help you monitor your services.

To view the status of the monitors, follow these steps.

  1. From the NetScaler Console GUI, navigate to Applications > Dashboard. Under Applications, select the application whose health you want to check.

    Select application

  2. Click the application. The app score dashboard appears.

    App dashboard

  3. Click the Services tab on the upper-right corner or the service group under Group Name.

  4. If you click the Services tab, in the next screen, select the service group.

  5. If you click the service group, the Service Groups window appears. Select the instance and click Bound Monitors

    Check bound monitors

    The bound monitor screen appears, showing the health monitor status of the application.

    Check monitor status

Application details