Gateway

Configuring Time-Out Settings

January 8, 2024

Contributed by:

C S C

You can configure Citrix Gateway to force a disconnection if there is no activity on the connection for a specified number of minutes. One minute before a session times out (disconnects), the user receives an alert indicating the session closes. If the session closes, the user must log on again.

There are three time-out options:

Forced time-out. If you enable this setting, Citrix Gateway disconnects the session after the time-out interval elapses regardless of what the user is doing. There is no action the user can take to prevent the disconnection from occurring when the time-out interval elapses. This setting is enforced for users who connect with the Citrix Gateway plug-in, Citrix Workspace app, Secure Hub, or through a web browser. Minimum value is 1, and maximum value is 65535.
Session time-out. If you enable this setting, Citrix Gateway disconnects the session if no network activity is detected for the specified interval. This setting is enforced for users who connect with the Citrix Gateway plug-in, Citrix Workspace app, Citrix Secure Hub, or through a web browser. The default time-out setting is 30 minutes. Minimum value is 1, and maximum value is 65535.
Idle session time-out. The duration after which the Citrix Gateway plug-in terminates an idle session if there is no user activity, such as from the mouse, keyboard, or touch for the specified interval. This setting is enforced for users who connect with the Citrix Gateway plug-in only. Minimum value is 1, and maximum value is 9999.

Note:

Time-out settings are not applicable to Always On VPN.

Some applications, such as Microsoft Outlook, automatically send network traffic probes to email servers without any user intervention. Citrix recommends that you configure Idle session time-out with session time-out to ensure that a session left unattended on a user device times out in a reasonable time.

You can enable any of the timeout settings by entering a value between 1 and 65536 to specify the minutes for the time-out interval. If you enable more than one of these settings, the first time-out interval to elapse closes the user device connection.

You configure time-out settings by configuring global settings or by using a session profile. When you add the profile to a session policy, the policy is then bound to a user, group, or virtual server. When you configure the time-out settings globally, the settings are applied to all user sessions.

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Configuring Time-Out Settings

January 8, 2024

Contributed by:

C S C

January 8, 2024

Contributed by:

C S C

Configuring Time-Out Settings

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