NetScaler MPX 17500, MPX 19500, and MPX 21500

December 31, 2023

Contributed by:

C S S

Note: This platform has reached its end of life.

The NetScaler models MPX 17500/19500/21500 are 2U appliances. Each model has two 6-core processors and 48 GB of memory.

The following figure shows the front panel of the MPX 17500/19500/21500 appliance.

Figure 1. NetScaler MPX 17500/19500/21500 appliance, front panel

MPX 17500 front panel

The MPX 17500/19500/21500 appliances have the following ports:

RS232 serial console port.
Two 10/100/1000Base-T copper Ethernet management ports (RJ45), numbered 0/1 and 0/2 from left to right. These ports are used to connect directly to the appliance for system administration functions.
Eight 10G SFP+ ports numbered 10/1, 10/2, 10/3, and 10/4 on the top row from left to right. Ports are numbered 10/5, 10/6, 10/7, and 10/8 on the bottom row from left to right.

The following figure shows the back panel of the MPX 17500/19500/21500 appliance.

Figure 2. NetScaler MPX 17500/19500/21500 appliance, back panel

MPX 17500 back panel

The following components are visible on the back panel of the MPX 17500/19500/21500 appliance:

160 GB or larger removable solid-state drive.

Note: Drive densities might increase as components become EOL but its size is never smaller than the original.
USB port (reserved for a future release).
Power switch, which turns off power to the appliance, as if you were to unplug the power supply. Press the switch for five seconds to shut off the power.
Non-maskable interrupt (NMI) button that is used at the request of Technical Support and produces a core dump on the appliance. Use a pen, pencil, or other pointed object to press this red button, which is recessed to prevent unintentional activation.
Removable hard-disk drive that stores user data.
Disable alarm button. This button is functional only when the appliance has two power supplies.

Press this button to stop the power alarm from sounding when either of the following conditions is true:
- You have plugged the appliance into only one power outlet.
- One power supply is malfunctioning, and you want to continue operating the appliance until it is repaired.
Two power supplies, each rated at 1000 watts, 110–220 volts. Maximum power consumption is 500 watts.

For information about installing the rails, rack mounting the hardware, and connecting the cables, see Installing the Hardware.

For information about performing the initial configuration of your appliance, see Initial Configuration.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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NetScaler MPX 17500, MPX 19500, and MPX 21500

December 31, 2023

Contributed by:

C S S

December 31, 2023

Contributed by:

C S S

NetScaler MPX 17500, MPX 19500, and MPX 21500

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