NetScaler MPX

Upgrade the LOM firmware on a NetScaler MPX appliance

December 31, 2023

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Citrix has automated the upgrade of LOM firmware within NetScaler MPX software. It is no longer necessary to know your hardware platform or download any LOM firmware.

Note

This procedure requires two reboots to complete and therefore a disruption in production traffic is expected. Citrix recommends that you perform the upgrade during a maintenance window. In a high availability setup, perform the upgrade on the secondary node to minimize disruption to production traffic. Run the upgrade_bmc.sh script on the following supported platforms. The script is available in the /netscaler folder.

MPX 5900

MPX 8005

MPX 8900

MPX 9100

MPX 11500

MPX 11515

MPX 14000

MPX 15000

MPX 16000

MPX 22000

MPX 25000

MPX 26000

For information about upgrading the NetScaler appliance, see Upgrade and downgrade a NetScaler appliance

Note

If you cannot log into the LOM GUI on the MPX 5900, MPX 8900, MPX 15000, or MPX 26000, reset the LOM password by typing shell in the command prompt and then ipmitool user set password 2 <your preferred password> after upgrade to 5.56 or 4.61.

Troubleshooting

Console redirection fails after upgrading the LOM to 4.61 on the MPX 5900 and MPX 8900 platforms or 5.56 on the MPX 15000 and MPX 26000 platforms.

Perform a unit reset from the Maintenance tab, which resets the BMC.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Upgrade the LOM firmware on a NetScaler MPX appliance

December 31, 2023

Contributed by:

December 31, 2023

Contributed by:

Upgrade the LOM firmware on a NetScaler MPX appliance

Troubleshooting

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