NetScaler VPX

14.1-Current Release 13.1 13.0 12.1

Support matrix and usage guidelines
Optimize NetScaler VPX performance on VMware ESX, Linux KVM, and Citrix Hypervisors
Support for increasing NetScaler VPX disk space
Apply NetScaler VPX configurations at the first boot of the NetScaler appliance in cloud
Improve SSL-TPS performance on public cloud platforms
Configure simultaneous multithreading for NetScaler VPX on public clouds
Install a NetScaler VPX instance on a bare metal server
Install a NetScaler VPX instance on Citrix Hypervisor
- Configuring NetScaler Virtual Appliances to use Single Root I/O Virtualization (SR-IOV) Network Interfaces
Install a NetScaler VPX instance on VMware ESX
Install a NetScaler VPX instance on VMware cloud on AWS
Install a NetScaler VPX instance on Microsoft Hyper-V servers
Install a NetScaler VPX instance on Linux-KVM platform
Deploy a NetScaler VPX instance on AWS
Deploy a NetScaler VPX instance on Microsoft Azure
Deploy a NetScaler VPX instance on Google Cloud Platform
Jumbo frames on NetScaler VPX instances
Automate deployment and configurations of NetScaler
FAQ

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NetScaler VPX
NetScaler VPX 13.1

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Troubleshoot a VPX instance on AWS

September 3, 2024

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Amazon does not provide console access to a NetScaler VPX instance. To troubleshoot, you have to use the AWS GUI to view the activity log. You can debug only if the network is connected. To view an instance’s System Log, right-click the instance and select System Log.

NetScaler provides support for AWS Marketplace-licensed NetScaler VPX instances (utility license with hourly fee) on AWS. To file a support case, find your AWS account number and support PIN code, and call NetScaler support. You will also be asked for your name and email address. To find the support PIN, log on to the VPX GUI and navigate to the System page.

Here is an example of a system page showing the support PIN.

Support PIN

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Troubleshoot a VPX instance on AWS

September 3, 2024

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September 3, 2024

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Troubleshoot a VPX instance on AWS

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