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Getting Started with NetScaler
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Solutions for Telecom Service Providers
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Load Balance Control-Plane Traffic that is based on Diameter, SIP, and SMPP Protocols
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Provide Subscriber Load Distribution Using GSLB Across Core-Networks of a Telecom Service Provider
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Authentication, authorization, and auditing application traffic
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Basic components of authentication, authorization, and auditing configuration
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Web Application Firewall protection for VPN virtual servers and authentication virtual servers
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On-premises NetScaler Gateway as an identity provider to Citrix Cloud™
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Authentication, authorization, and auditing configuration for commonly used protocols
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Troubleshoot authentication and authorization related issues
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Troubleshoot authentication, authorization and auditing issues
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Configure EULA as an authentication factor in NetScaler nFactor system
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Configure periodic Endpoint Analysis scan as a factor in nFactor authentication
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Configure post-authentication Endpoint Analysis scan as a factor in NetScaler nFactor authentication
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Configure pre-authentication Endpoint Analysis scan as a factor in nFactor authentication
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Configure pre-auth and post-auth EPA scan as a factor in nFactor authentication
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Configure prefill user name from certificate in NetScaler nFactor authentication
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Localize error messages generated by NetScaler nFactor system
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Configure NetScaler Gateway preauthentication EPA scan for the domain check
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Persistence and persistent connections
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Advanced load balancing settings
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Gradually stepping up the load on a new service with virtual server–level slow start
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Protect applications on protected servers against traffic surges
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Retrieve location details from user IP address using geolocation database
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Use source IP address of the client when connecting to the server
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Use client source IP address for backend communication in a v4-v6 load balancing configuration
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Set a limit on number of requests per connection to the server
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Configure automatic state transition based on percentage health of bound services
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Use case 2: Configure rule based persistence based on a name-value pair in a TCP byte stream
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Use case 3: Configure load balancing in direct server return mode
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Use case 6: Configure load balancing in DSR mode for IPv6 networks by using the TOS field
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Use case 7: Configure load balancing in DSR mode by using IP Over IP
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Use case 10: Load balancing of intrusion detection system servers
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Use case 11: Isolating network traffic using listen policies
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Use case 12: Configure Citrix Virtual Desktops for load balancing
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Use case 13: Configure Citrix Virtual Apps and Desktops for load balancing
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Use case 14: ShareFile wizard for load balancing Citrix ShareFile
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Use case 15: Configure layer 4 load balancing on the NetScaler appliance
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NetScaler Appliances in Active-Active Mode Using VRRP
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Configure to source NetScaler FreeBSD data traffic from a SNIP address
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Create a certificate signing request and use SSL certificates on a NetScaler appliance
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Configure SSL acceleration with HTTP on the front end and SSL on the back end
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Export certificates used on a NetScaler appliance as PFX file
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Configure SSL monitoring when client authentication is enabled on the back-end service
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Configure SSL action to forward client traffic if a cipher is not supported on the ADC
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Configure synchronization of files in a high availability setup
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Authentication and authorization for System Users
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Configuring a CloudBridge Connector Tunnel between two Datacenters
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Configuring CloudBridge Connector between Datacenter and AWS Cloud
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Configuring a CloudBridge Connector Tunnel Between a Datacenter and Azure Cloud
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Configuring CloudBridge Connector Tunnel between Datacenter and SoftLayer Enterprise Cloud
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Configuring a CloudBridge Connector Tunnel Between a NetScaler Appliance and Cisco IOS Device
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CloudBridge Connector Tunnel Diagnostics and Troubleshooting
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NetScaler Appliances in Active-Active Mode Using VRRP
An active-active deployment, in addition to preventing downtime, makes efficient use of all the NetScaler appliances in the deployment. In active-active deployment mode, the same VIPs are configured on all NetScaler appliances in the configuration, but with different priorities, so that a given VIP can be active on only one appliance at a time.
The active VIP is called the master VIP, and the corresponding VIPs on the other NetScaler appliances are called the backup VIPs. If a master VIP fails, the backup VIP with the highest priority takes over and becomes the master VIP. All the NetScaler appliances in an active-active deployment use the Virtual Router Redundancy Protocol (VRRP) protocol to advertise their VIPs and the corresponding priorities at regular intervals.
NetScaler appliances in active-active mode can be configured so that no NetScaler is idle. In this configuration, different sets of VIPs are active on each NetScaler. For example, in the following diagram, VIP1, VIP2, VIP3, and VIP4 are configured on appliances NS1, NS2, and NS3. Because of their priorities, VIP1 and VIP 2 are active on NS1, VIP3 is active on NS2 and VIP 4 is active on NS3. If, for example, NS1 fails, VIP1 on NS3 and VIP2 on NS2 become active.
Figure 1. An Active-Active Configuration

The NetScaler appliances in the above diagram process traffic as follows:
- Client C1 sends a request to VIP1. The request reaches R1.
- R1 does not have an ARP entry for VIP1, so it broadcasts an ARP request for VIP1.
- VIP1 is active in NS1, so NS1 replies with a source MAC address as the virtual MAC (for example virtual MAC1) associated with VIP1, and VIP1 as the source IP address.
- SW1 learns the port for VIP1 from the ARP reply and updates its bridge table.
- R1 updates the ARP entry with virtual MAC1 and VIP1.
- R1 forwards the packet to the VIP1 on NS1.
- NS1’s load balancing algorithm selects server S2, and NS1 opens a connection between one of its SNIP addresses and S2.
- S2 replies to the SNIP on the NetScaler.
- NS1 sends S2’s reply to the client. In the reply, NS1 inserts MAC address of the physical interface as the source MAC address and VIP1 as the source IP address.
- Should NS1 fail, the NetScaler appliances use the VRRP protocol to select the VIP1 with the highest priority. In this case, VIP1 on NS3 becomes active, and the following two steps update the active-active configuration.
- NS3 broadcasts a GARP message for VIP1. In the message, virtual MAC1 is the source MAC address and VIP1 is the source IP address.
- SW1 learns the new port for virtual MAC1 from the GARP broadcast and updates its bridge table to send subsequent client requests for VIP1 to NS3. R1 updates its ARP table.
The priority of a VIP can be modified by health tracking. If you enable health tracking, you should make sure that preemption is also enabled, so that a VIP whose priority is lowered can be preempted by another VIP.
In some situations, traffic might reach a backup VIP. To avoid dropping such traffic, you can enable sharing, on a per-node basis, as you create an active-active configuration. Or you can enable the global send to master option. On a node on which sharing is enabled, it takes precedence over send to master.
Health Tracking
Base priority (BP-range 1-255) ordinarily determines which VIP is the master VIP, but effective priority (EP) can also affect the determination.
For example, if a VIP on NS1 has a priority of 101 and same VIP on NS2 has a priority of 99, the VIP on NS1 is active. However, if two vservers are using the VIP on NS1 and one of them goes DOWN, health tracking can reduce the EP of VIP on NS1. VRRP then makes the VIP on NS2 the active VIP.
Following are the health tracking options for modifying EP:
- NONE. No tracking. EP = BP
- ALL. If all virtual servers are UP, then EP = BP. Otherwise, EP = 0.
- ONE. If at least one virtual server is UP, then EP = BP. Otherwise, EP = 0.
- PROGRESSIVE. If ALL virtual servers are UP, then EP = BP. If ALL virtual servers are DOWN then EP = 0. Otherwise EP = BP (1 - K/N), where N is the total number of virtual servers associated with the VIP and k is the number of virtual servers that are down.
Note: If you specify a value other than NONE, preemption should be enabled, so that the backup VIP with the highest priority becomes active if the priority of the master VIP is downgraded.
Preemption
Preemption of an active VIP by another VIP that attains a higher priority is enabled by default, and normally should be enabled. In some cases, however, you may want to disable it. Preemption is a per-node setting for each VIP.
Preemption can occur in the following situations:
- An active VIP goes down and a VIP with a lower priority takes its place. If the VIP with the higher priority comes back online, it preempts the currently active VIP.
- Health tracking causes the priority of a backup VIP to become higher than that of the active VIP. The backup VIP then preempts the active VIP.
Sharing
In the event that traffic reaches a backup VIP, the traffic is dropped unless the sharing option is enabled on the backup VIP. This behavior is a per node setting for each VIP and is disabled by default.
In the figure An Active-Active Configuration VIP1 on NS1 is active and VIP1 VIPs on NS2 and NS3 are backups. Under certain circumstances, traffic may reach VIP1 on NS2. If Sharing is enabled on NS2, this traffic is processed instead of dropped.
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