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When I use Firefox to compare two NetScaler configurations, the browser seems to freeze?
Firefox eventually displays the difference in the configurations, but the process takes a considerable amount of time if there are more than 1000 differences. Use Chrome for a faster response.
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I am using a MAC Safari browser to upgrade a NetScaler. On the upgrade wizard, when I click the Browse button to choose the build file from the appliance, the dialog box does not show any files or folders. Also, when I navigate back to the root folder, the dialog box displays the top level folder, but I cannot browse it. What should I do?
On the Safari browser, click the Settings icon and navigate to Preferences > Security > Manage Website Settings > Java. Change the value of the When visiting other websites setting to Run in unsafe mode.
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What should I do before accessing the GUI?
Before accessing a new version of the NetScaler software:
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Clear browser cache including cookies.
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Access GUI in browser incognito mode.
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Access GUI in some other browser.
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Clear the Use software acceleration option in setting and restart the browser.
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Access chrome: extensions, clear the Enable box and restart the Chrome browser.
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Which port should I open to access GUI using HTTP or HTTPS?
The following lists the default port numbers for HTTP and HTTPS management services (GUI) in the NetScaler MPX, VPX, and CPX appliances:
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With which browsers is the GUI compatible for different operating systems?
The following table lists the compatible browsers for NetScaler GUI version 12.1, 13.0, and 13.1:
| Operating System |
Browser |
Versions |
| Windows 10 and later |
Edge |
110.1587.63 and later |
| Windows 10 and later |
Mozilla Firefox |
102 and later |
| Windows 10 and later |
Chrome |
108 and later |
| MAC |
Mozilla Firefox |
110.0.1 and later |
| MAC |
Safari |
15.5 and later |
