ADC

Troubleshooting Routing Issues

August 1, 2023

Contributed by:

To make your troubleshooting process as efficient as possible, begin by gathering information about your network. You need to obtain the following information about the NetScaler appliance and other systems in the Network:

Complete Topology diagram, including interface connectivity and intermediate switch details.
Running Configuration. You can use the show running command to get the running configuration for ns.conf and ZebOS.conf.
Output of the History command, to determine whether any configuration changes were made when the issue arose.
Output of the Top and ps -ax commands, to determine whether any routing daemon is over utilizing the CPU or is misbehaving.
Any routing related core files in /var/core - nsm, bgpd, ospfd, or ripd. Check the time stamp to see if they are relevant.
dr_error.log and dr_info.log files from /var/log.
Output of the date command and time details for all relevant systems. Print dates across all devices one after another, so that the times on the log messages can be correlated with various events.
Relevant ns.log, newnslog files.
Configuration files, log files and command history details from upstream and downstream routers.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

Troubleshooting Routing Issues

August 1, 2023

Contributed by:

August 1, 2023

Contributed by:

Troubleshooting Routing Issues

In this article