NetScaler SDX

Lights out management port of the NetScaler SDX appliance

The SDX ADC appliances have an Intelligent Platform Management Interface (IPMI), also known as the lights out management (LOM) port, on the front panel of the appliance. You can use the LOM port to remotely monitor and manage the appliance, independently of the NetScaler software.

By connecting the LOM port to a dedicated channel that is separate from the data channel, you can make sure that connectivity to the appliance is maintained even if the data network is down. Further you can reduce the data cable and data network as a single point of failure.

You can access the LOM port through a browser and use the GUI for most tasks. All tasks can be performed through the NetScaler shell.

You can use either the GUI or a shell for the following tasks:

  • Configuring the network settings
  • Health monitoring
  • Power control operations
  • Factory reset

Different NetScaler ADC appliances support different shells:

  • For Citrix Hypervisor based NetScaler SDX appliances, use the dom0 Linux root shell. To access the dom0 shell, log on to the Citrix Hypervisor management IP address instead of the SDX Management Service IP address, using the root account, not the nsroot account.
  • For Linux based appliances, use the Linux bash root shell.


The terms LOM and Baseboard Management Controller (BMC) are used interchangeably.

Caution: LOM firmware versions are platform specific. Upgrading to a LOM firmware version other than the one shown for your platform in the LOM support matrix table, might result in the LOM becoming unusable.

LOM support matrix

The LOM support matrix shows the recommended LOM firmware version for different platforms.

Table. LOM support matrix

Hardware Recommended Version
SDX 5900 4.61
SDX 8000 3.56
SDX 8900 4.61
SDX 9100 2.13.12
SDX 14000 4.14
SDX 14000-40S 4.14
SDX 14000 FIPS 4.14
SDX 14000-40G 4.14
SDX 15000 5.56
SDX 15000-50G 5.56
SDX 16000 2.13.12
SDX 25000A 4.14
SDX 25000TA 4.14
SDX 25000-40G 4.14
SDX 26000 5.56
SDX 26000-50S 5.56
SDX 26000-100G 5.56
Lights out management port of the NetScaler SDX appliance