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Configuring the VPN User Experience
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How to Configure Full VPN Setup on a Citrix Gateway Appliance
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AlwaysOn VPN before Windows logon (Formally AlwaysOn service)
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Maintaining and Monitoring the System
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Enabling Citrix Gateway plug-in Logging
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Deploying with Citrix Endpoint Management, Citrix Virtual Apps, and Citrix Virtual Desktops
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Accessing Citrix Virtual Apps and Desktops Resources with the Web Interface
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Integrating Citrix Gateway with Citrix Virtual Apps and Desktops
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Configuring Additional Web Interface Settings on Citrix Gateway
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Configuring Access to Applications and Virtual Desktops in the Web Interface
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Integrate Citrix Gateway with Citrix Virtual Apps and Desktops
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Configuring Settings for Your Citrix Endpoint Management Environment
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Configuring Load Balancing Servers for Citrix Endpoint Management
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Configuring Load Balancing Servers for Microsoft Exchange with Email Security Filtering
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Configuring Citrix Endpoint Management NetScaler Connector (XNC) ActiveSync Filtering
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Allowing Access from Mobile Devices with Citrix Mobile Productivity Apps
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Configuring Domain and Security Token Authentication for Citrix Endpoint Management
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Configuring Client Certificate or Client Certificate and Domain Authentication
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Citrix Gateway Enabled PCoIP Proxy Support for VMware Horizon View
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Proxy Auto Configuration for Outbound Proxy support for Citrix Gateway
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Integrate Citrix Gateway with Citrix Virtual Apps and Desktops
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Enabling Citrix Gateway plug-in Logging
You can configure the Citrix Gateway plug-in to log all errors to text files that are stored on the user device. Users can configure the Citrix Gateway plug-in to set the level of logging on the user device to record specific user activities. When users configure logging, the plug-in creates the following two files on the user device:
- hooklog<num>.txt, which logs interception messages that the Citrix Gateway plug-in generates.
-
nssslvpn.txt, which lists errors with the plug-in.
Note: The hooklog.txt files are not deleted automatically. Citrix recommends deleting the files periodically.
User logs are located in the following directories in Windows on the user device:
- Windows XP (all users): %SystemDrive%:\Documents and Settings\All Users\Application Data\Citrix\AGEE
- Windows XP (user-specific): %SystemDrive%:\Documents and Settings\%username%\Local Settings\Application Data\Citrix\AGEE
- Windows Vista (all users): %SystemDrive%:\ProgramData\Citrix\AGEE
- Windows Vista (user-specific): %SystemDrive%:\Users\%username%\AppData\Local\Citrix\AGEE
- Windows 7 (all users): %SystemDrive%:\ProgramData\Citrix\AGEE
- Windows 7 (user-specific): %SystemDrive%:\Users\%username%\AppData\Local\Citrix\AGEE
- Windows 8 (all users): %SystemDrive%:\ProgramData\Citrix\AGEE
- Windows 8 (user-specific): %SystemDrive%:\Users\%username%\AppData\Local\Citrix\AGEE
You can use these log files to troubleshoot the Citrix Gateway plug-in. Users can email the log files to Technical Support.
In the Configuration dialog box, users can set the level of logging for the Citrix Gateway plug-in. The logging levels are:
- Record error messages
- Record event messages
- Record Citrix Gateway plug-in statistics
- Record all errors, event messages, and statistics
To enable logging
- On the user device, right-click the Citrix Gateway icon in the notification area and then click Configure Citrix Gateway.
- Click the Trace tab, select the log level and then click OK.
Note: Users must be logged on with the Citrix Gateway plug-in to open the Configuration dialog box.
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