Application Delivery Management

Application details

Click an application from the dashboard to drill down for further detailed information.


The selected application page is displayed.


From the application details page:

  • Select the time duration from the list to view details for the specific time duration

  • Click Service Graph to view service graph for the selected application. For more information, see Service Graph for Applications

  • Click Transaction Logs to view the detailed transactions for 5xx errors

  • Click Audit logs to view the detailed audit log information

  • Click Configure to view or edit the service and service group configuration for the application

  • Click Service to view services that bound to the application

After you select the time duration, the following application details are displayed:

  • App Score – The application score for the selected time duration. The final score is calculated as 100 minus total penalty.

    App score

    This dashboard also enables you to view the current issues that are affecting the app score. You can view the issues details under Issues.

  • Virtual Servers


    The Virtual Servers section is displayed only for the custom applications. For discrete applications, click the IP address to view the virtual server details.

    IP address

    Displays all virtual servers associated with the custom application

    Virtual servers

    Click View Details to view and manage the virtual server settings.

    Virtual server details

  • All Services – The services that are bound to the application

    All services

    Click to view the service details and to manage the service settings

    All services details

  • Key Metrics – The application metrics details, such as Application response time, Error percentage, Requests per second, Throughput, Total Connections, and Data Volume. For SSL-related applications, more metrics details such as Session Hits, Encrypted Bytes Rate, Decrypted Bytes Rate, and New SSL Session Created are displayed.


    The 5xx error percentage metric is displayed only for Citrix ADC 13.0 or later. For earlier versions, the value is displayed as 0.

    In each metric, you can view the average value and the difference value for the selected time duration. The difference value is calculated as the first value minus the last value of the selected time duration.

    You can view the following instance metrics in a graph format for the selected time duration:

    The following image is an example for Data Volume and the selected time duration is 1 month. The value 202.66 MB is the total Data Volume for the 1-month duration and the value 8.13 MB is the difference value. In the graph, the first value is 14.11 and the last value is 5.98. The difference value is 14.11 – 5.98 = 8.13 MB.

    Key metrics

    For SSL-related applications, you can view the following more metrics:

    SSL metrics

  • Issues – The issues that are applicable for selected application. You can view the following issues along with its category:

    Performance Instance Health Config System Resources
    Response Time Average CPU Usage Unstable Server Improper persistence type
    Active Services Memory Usage Unusually large HTTP packets NIC Card Saturation
    Low Session Reuse   TCP reassemble queue limit hits  
    SurgeQueue Buildup      
    SSL Real Time Traffic      
    Session buildup      
    Service flaps      

    Click each issue to check details such as detection message, when the issue has occurred, Recommended actions, and details.

    For more information, see Performance indicators for application analytics.

    The following image is the earlier view of App Activity Investigator page:

    All issues

    You can now view all issues in the Issues section, along with the category that you could view in App Activity Investigator page.

    All issues

    • The issues that display in Current tab refer to the application issues for the select time duration.

    • The issues that display in All tab refer to total application issues.

    The following example is the application issues for 1-day duration. The Current tab indicates no current issues impacting the app score.

    The All tab displays the total issues detected for the 1-day duration.


Application details