Gateway

How NetScaler Gateway and Citrix Endpoint Management Integrate

January 8, 2024

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Note: Endpoint Management is no longer supported.

You can configure NetScaler Gateway to be compatible Endpoint Management. In this deployment, NetScaler Gateway resides in the DMZ. Endpoint Management and StoreFront reside in the secure network. NetScaler Gateway must have access to the same forest that Endpoint Management and StoreFront reside in.

When you configure user connections through NetScaler Gateway to Endpoint Management or StoreFront, users can connect in the following ways:

By using the Citrix Workspace app.
By using Secure Hub, Secure Mail, or Secure Web for iOS and Android devices. To enable this connection, you configure Secure Browse for iOS devices and clientless access in NetScaler Gateway. For more information, see Allowing access from mobile devices with mobile productivity apps.
By using NetScaler Gateway through a web browser and a Citrix Workspace app for the Web.
By using a Citrix Workspace app for Android or Citrix Workspace app for iOS.

Users can connect by using the following versions of the Citrix Workspace app and the following operating systems:

Citrix Workspace app	Operating system
Citrix Workspace app for Windows 4.1 and 4.2	Window 7 Home (32-bit and 64-bit versions); Windows 7 Enterprise (32-bit and 64-bit versions)
Citrix Workspace app for Mac 11.5 and 11.6, 11.7, 11.8, and 11.8.2	macOS X Mavericks (version 10.9); macOS X 10.8; macOS X 10.7; macOS X 10.6. For more information, see the system requirements for your version of the Citrix Workspace app for Mac in the Citrix Workspace apps and plug-ins node in NetScaler product Documentation
Citrix Workspace app for iOS 5.7 and 5.8	iOS 5.1, 6.1.x, and 7. For more information, see the system requirements for your version of the Citrix Workspace app for iOS in the Citrix Workspace apps and plug-ins node in NetScaler product Documentation
Citrix Workspace app for Android 3.3 and 3.4	Android 3.2

Users can connect through NetScaler Gateway to Endpoint Management by using the following methods:

Connect to the Citrix Workspace app for the Web by using the NetScaler Gateway web address in a web browser. When users connect with clientless access and Citrix Workspace app for the Web, they can start their applications from within the web browser. When you configure NetScaler Gateway to support the Citrix Workspace app for Web, other clientless access policies that are bound to the virtual server, such as for Outlook Web App 2010 or SharePoint, are not supported.

When users connect with the Citrix Workspace app for Web, subscriptions to web or SaaS applications are supported as long as users connect with clientless access through NetScaler Gateway 10.
Connect to Endpoint Management by using Citrix Workspace app for Windows by using native protocols. When users connect with clientless access to Endpoint Management or StoreFront, users download a provisioning file from the Citrix Workspace app for website and install the file on the device. Citrix Workspace app uses settings within the provisioning file to determine if the user device is inside or outside the secure network. Users connect with the NetScaler Gateway web address, such as https://\<AccessGatewayFQDN\>. When the logon is successful, users can start or subscribe to their web, SaaS, or mobile apps. Users can also access documents located in ShareFile.

Note: You can also email the provisioning file to users.
Connect to Endpoint Management by using Secure Hub. When users connect with Secure Hub from an iOS or Android mobile device, they have access to mobile, web, and SaaS apps.
Connect to Endpoint Management by using the Citrix Secure Access client. You can use the Citrix Secure Access client for Windows or the Citrix Secure Access client for Mac to connect to web applications hosted by Endpoint Management.

Users can connect to StoreFront only by using the following connection methods:

Connect to StoreFront by using email-based discovery. NetScaler Gateway supports Accounts Services that allows users to connect by using an email address or the NetScaler Gateway FQDN. When users log on, Citrix Workspace app instructs users about how to configure access.
Connect to StoreFront by using PNA Services. If users connect with legacy versions Citrix Workspace app for Mac, Citrix Workspace app for Android, or Citrix Workspace app for iOS, users must manually configure a store within Citrix Workspace app by using the NetScaler Gateway web address. When users successfully log on, they can start their published applications and virtual desktops. Users cannot connect with Citrix Workspace app for Windows if you use PNA Services.

Remote access to web or SaaS applications hosted in Endpoint Management through PNA Services is not supported for Citrix Workspace app for Android or Citrix Workspace app for iOS.

To allow users to connect with the Citrix Secure Access client and access web applications from Endpoint Management, when you configure the application connector in Endpoint Management, you select a check box that identifies that the web application is hosted in the internal network. This adds the VPN keyword to the application and allows the connection request through NetScaler Gateway.

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NetScaler Secure Deployment Guide

How NetScaler Gateway and Citrix Endpoint Management Integrate

January 8, 2024

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NetScaler Secure Deployment Guide

How NetScaler Gateway and Citrix Endpoint Management Integrate

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