Gateway

Upgrade the NetScaler Gateway software

January 8, 2024

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You can upgrade the software that resides on NetScaler Gateway when new releases are made available. You can check for updates on the Citrix website. You can upgrade to a new release only if your NetScaler Gateway licenses are under the Subscription Advantage program when the update is released. You can renew Subscription Advantage at any time. For more information, see the NetScaler support website.

The upgrade path and compatible products information are also available in the Citrix Upgrade Guide.

For information about the latest NetScaler Gateway maintenance release, see the Citrix Knowledge Center.

Check for software updates

Go to the Citrix website.
Click My Account and log on.
Click Downloads.
Under Find Downloads, select NetScaler Gateway.
In Select Download Type, select Product Software and then click Find. You can also select Virtual Appliances to download NetScaler VPX. When you select this option, you receive a list of software for the virtual machine for each hypervisor.
On the NetScaler Gateway page, expand NetScaler Gateway or Access Gateway.
Click the appliance software version you want to download.
On the appliance software page for the version you want to download, select the virtual appliance, and then click Download.
Follow the instructions on your screen to download the software.

When the software is downloaded to your computer, you can use the Upgrade Wizard or the command prompt to install the software.

Upgrade the NetScaler Gateway by using the Upgrade Wizard

In the configuration utility, on the Configuration tab, in the navigation pane, click System.
In the details pane, click Upgrade Wizard.
Click Next and then follow the directions in the wizard.

Upgrade the NetScaler Gateway by using a command prompt

To upload the software to NetScaler Gateway, use a secure FTP client, such as WinSCP, to connect to the appliance.
Copy the software from your computer to the /var/nsinstall directory on the appliance.
Use a Secure Shell (SSH) client, such as PuTTY, to open an SSH connection to the appliance.
Log on to NetScaler Gateway.
At a command prompt, type: shell
To change to the nsinstall directory, at a command prompt, type: cd /var/nsinstall
To view the contents of the directory, type: ls
To unpack the software, type: tar –xvzf build_X_XX.tgz, where build_X_XX.tgz is the name of the build to which you want to upgrade.
To start the installation, at a command prompt, type: ./installns
When the installation is complete, restart NetScaler Gateway.

After NetScaler Gateway restarts, to verify successful installation, start the configuration utility. The NetScaler Gateway version that is on the appliance appears in the upper-right corner.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Upgrade the NetScaler Gateway software

January 8, 2024

Contributed by:

January 8, 2024

Contributed by:

Upgrade the NetScaler Gateway software

Check for software updates

Upgrade the NetScaler Gateway by using the Upgrade Wizard

Upgrade the NetScaler Gateway by using a command prompt

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