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Getting Started with NetScaler
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Solutions for Telecom Service Providers
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Load Balance Control-Plane Traffic that is based on Diameter, SIP, and SMPP Protocols
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Provide Subscriber Load Distribution Using GSLB Across Core-Networks of a Telecom Service Provider
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Authentication, authorization, and auditing application traffic
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Basic components of authentication, authorization, and auditing configuration
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Web proxy support for outbound calls to IDP or third party endpoints
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Web Application Firewall protection for VPN virtual servers and authentication virtual servers
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On-premises NetScaler Gateway as an identity provider to Citrix Cloud™
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Authentication, authorization, and auditing configuration for commonly used protocols
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Troubleshoot authentication and authorization related issues
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Troubleshoot authentication, authorization and auditing issues
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Configure EULA as an authentication factor in NetScaler nFactor system
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Configure periodic Endpoint Analysis scan as a factor in nFactor authentication
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Configure post-authentication Endpoint Analysis scan as a factor in NetScaler nFactor authentication
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Configure pre-authentication Endpoint Analysis scan as a factor in nFactor authentication
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Configure pre-auth and post-auth EPA scan as a factor in nFactor authentication
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Configure prefill user name from certificate in NetScaler nFactor authentication
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Configure protected user as an authentication factor in NetScaler nFactor authentication
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Localize error messages generated by NetScaler nFactor system
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Configure NetScaler Gateway preauthentication EPA scan for the domain check
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Configure DNS resource records
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Configure NetScaler as a non-validating security aware stub-resolver
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Jumbo frames support for DNS to handle responses of large sizes
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Caching of EDNS0 client subnet data when the NetScaler appliance is in proxy mode
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Use case - configure the automatic DNSSEC key management feature
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Use Case - configure the automatic DNSSEC key management on GSLB deployment
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Source IP address whitelisting for GSLB communication channels
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Use case: Deployment of domain name based autoscale service group
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Use case: Deployment of IP address based autoscale service group
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Persistence and persistent connections
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Advanced load balancing settings
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Gradually stepping up the load on a new service with virtual server–level slow start
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Protect applications on protected servers against traffic surges
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Retrieve location details from user IP address using geolocation database
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Use source IP address of the client when connecting to the server
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Use client source IP address for backend communication in a v4-v6 load balancing configuration
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Set a limit on number of requests per connection to the server
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Configure automatic state transition based on percentage health of bound services
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Use case 2: Configure rule based persistence based on a name-value pair in a TCP byte stream
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Use case 3: Configure load balancing in direct server return mode
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Use case 6: Configure load balancing in DSR mode for IPv6 networks by using the TOS field
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Use case 7: Configure load balancing in DSR mode by using IP Over IP
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Use case 10: Load balancing of intrusion detection system servers
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Use case 11: Isolating network traffic using listen policies
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Use case 12: Configure Citrix Virtual Desktops for load balancing
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Use case 13: Configure Citrix Virtual Apps and Desktops for load balancing
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Use case 14: ShareFile wizard for load balancing Citrix ShareFile
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Use case 15: Configure layer 4 load balancing on the NetScaler appliance
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Support for hybrid Post Quantum cryptography on the frontend
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Create a certificate signing request and use SSL certificates on a NetScaler appliance
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Configure SSL acceleration with HTTP on the front end and SSL on the back end
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Export certificates used on a NetScaler appliance as PFX file
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Configure SSL monitoring when client authentication is enabled on the back-end service
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Configure SSL action to forward client traffic if a cipher is not supported on the ADC
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Configure synchronization of files in a high availability setup
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Authentication and authorization for System Users
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Configuring a CloudBridge Connector Tunnel between two Datacenters
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Configuring CloudBridge Connector between Datacenter and AWS Cloud
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Configuring a CloudBridge Connector Tunnel Between a Datacenter and Azure Cloud
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Configuring CloudBridge Connector Tunnel between Datacenter and SoftLayer Enterprise Cloud
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Configuring a CloudBridge Connector Tunnel Between a NetScaler Appliance and Cisco IOS Device
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CloudBridge Connector Tunnel Diagnostics and Troubleshooting
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Configuring Static Routes
You can create static routes manually to:
- improve the performance of your network.
- monitor static routes to avoid service disruptions.
You can assign weights to ECMP routes. You can create null routes to prevent routing loops.
Monitored Static Routes: If a manually created (static) route goes down, a backup route is not automatically activated. You must manually delete the inactive primary static route. However, if you configure the static route as a monitored route, the NetScaler appliance can automatically activate a backup route.
Static route monitoring can also be based on the accessibility of the subnet. A subnet is connected to a single interface, but it can be logically accessed through other interfaces. Subnets bound to a VLAN are accessible only if the VLAN is up. VLANs are logical interfaces through which NetScaler transmits and receives packets. A static route is marked as DOWN if the next hop resides on a subnet that is unreachable.
Note:
In a high availability (HA) setup, the default value for monitored state routes (MSRs) on the secondary node is UP. The value is set to avoid a state transition gap upon failover, which might result in dropping packets on those routes.
Consider the following simple topology, in which a NetScaler is load balancing traffic to a site across multiple servers.

Router R1 moves traffic between the client and NetScaler. The appliance can reach servers S1 and S2 through routers R2 or R3. It has two static routes through which to reach the servers’ subnet, one with R2 as the gateway and another with R3 as the gateway. Both these routes have monitoring enabled. The administrative distance of the static route with gateway R2 is lower than the administrative distance of the static route with gateway R3. Therefore, R2 is preferred over R3 to forward traffic to the servers. Also, the default route on the NetScaler points to R1 so that all Internet traffic exits properly.
If R2 fails while monitoring is enabled on the static route, which uses R2 as the gateway, NetScaler marks it as DOWN. NetScaler now uses the static route with R3 as the gateway and forwards the traffic to the servers through R3.
NetScaler supports monitoring of IPv4 and IPv6 static routes. You can configure NetScaler to monitor an IPv4 static route by:
- Creating an ARP or PING monitor.
- Using existing ARP or PING monitors.
You can configure NetScaler to monitor an IPv6 static route by:
- Creating a neighbor discovery for IPv6 (ND6) or PING monitor.
- Using the existing ND6 or PING monitors.
Weighted Static Routes: When NetScaler makes routing decisions involving routes with equal distance and cost, that is, Equal Cost Multi-Path (ECMP) routes, it balances the load between them by using a hashing mechanism based on the source and destination IP addresses. For an ECMP route, however, you can configure a weight value. NetScaler then uses both the weight and the hashed value for balancing the load.
Null Routes: If the route chosen in a routing decision is inactive, NetScaler chooses a backup route. If all the backup routes become inaccessible, the appliance might reroute the packet to the sender, which might result in a routing loop leading to network congestion. To prevent this situation, you can create a null route, which adds a null interface as a gateway. The null route is never the preferred route, because it has a higher administrative distance than the other static routes. But it is selected if the other static routes become inaccessible. In that case, the appliance drops the packet and prevents a routing loop.
Configuring IPv4 Static Routes
You can add a simple static route or a null route by setting a few parameters, or you can set more parameters to configure a monitored, or monitored and weighted static route. You can change the parameters of a static route. For example, you might want to assign a weight to an unweighted route, or you might want to disable monitoring on a monitored route.
Create a static route by using the CLI
At the command prompt, type:
add route <network> <netmask> <gateway>[-cost <positive_integer>] [-advertise (DISABLED | ENABLED)]show route [<network> <netmask> [<gateway>]] [<routeType>] [-detail]
Example:
> add route 5.5.5.0 255.255.255.0 10.102.37.5 -cost 2 -advertise ENABLED
Done
> sh route
Network Netmask Gateway/OwnedIP VLAN State Traff ic Domain Type
------- ------- --------------- ----- ----- ----- --------- ----
1) 0.0.0.0 0.0.0.0 10.102.37.1 0 UP 0 STATIC
2) 127.0.0.0 255.0.0.0 127.0.0.1 0 UP 0 PERMANENT
3) 10.102.37.0 255.255.255.0 10.102.37.40 0 UP 0 DIRECT
4) 5.5.5.0 255.255.255.0 10.102.37.5 0 UP 0 STATIC
5) 6.6.6.0 255.255.255.0 10.102.37.6 0 UP 0 STATIC
Done
<!--NeedCopy-->
Create a monitored static route by using the CLI
At the command prompt, type the following commands to create a monitored static route and verify the configuration:
add route <network> <netmask> <gateway> [-distance <positive_integer>] [-weight <positive_integer>][-msr ( ENABLED | DISABLED) [-monitor <string>]]show route [<network> <netmask> [<gateway>]] [<routeType>] [-detail]
Example:
> add route 10.102.29.0 255.255.255.0 10.102.37.37 -distance 5 -weight 6 -msr ENBLED -monitor PING
Done
> sh route 10.102.29.0 255.255.255.0 10.102.37.37
Network Netmask Gateway/OwnedIP VLAN State Traffic Domain Type
------- ------- --------------- ----- ----- -------------- ----
1) 10.102.29.0 255.255.255.0 10.102.37.37 0 UP 0 STATIC
Distance: 5 Cost: 0 Weight: 6
MSR: ENABLED Monitor: ping
Probes: 2 Failed: [Total: 0 Current: 0]
Last response: Success - ICMP echo reply received.
Done
<!--NeedCopy-->
Create a null route by using the CLI
At the command prompt type:
add route <network> <netmask> nullshow route [<network> <netmask>]
Example:
> add route 10.102.29.0 255.255.255.0 null
Done
> sh route 10.102.29.0 255.255.255.0
Network Netmask Gateway/OwnedIP VLAN State Traffic Domain Type
------- ------- --------------- ----- ----- -------------- ----
1) 10.102.29.0 255.255.255.0 null 0 UP 0 STATIC
<!--NeedCopy-->
Remove a static route by using the CLI
At the command prompt, type:
rm route <network> <netmask> <gateway>
Example:
> rm route 10.102.29.0 255.255.255.0 10.102.29.3
Done
<!--NeedCopy-->
Configure a static route by using the GUI
Navigate to System > Network > Routes and, on the Basic tab, add a new static route, or edit an existing static route.
To remove a route by using the GUI:
Navigate to System > Network > Routes and, on the Basic tab, delete the static route.
Configuring IPv6 Static Routes
You can configure a maximum of six default IPv6 static routes. IPv6 routes are selected based on whether the MAC address of the destination device is reachable. Routes can be determined by using the IPv6 Neighbor Discovery feature. Routes are load balanced and only source or destination-based hash mechanisms are used. Therefore, route selection mechanisms such as round robin are not supported. The next hop address in the default route need not belong to the NSIP subnet.
Create an IPv6 route by using the CLI
At the command prompt, type the following commands to create an IPv6 route and verify the configuration:
add route6 <network> <gateway> [-vlan <positive_integer>]show route6 [<network> [<gateway>]
Example:
> add route6 3ffa::0/64 9004::b
Done
> add route6 3ffb::0/64 9004::c
Done
> sh route6
Flags: S - Static, L - LB Route, C - Connected, R - RA Route, A - Active, O - OSPFV3, n - RIPng, B - BGP, i - ISIS, P - Permanent
Network Gateway Vlan Flags Traffic Domain
------- ------- ---- ----- --------------
1) ::1/128 ::1 1 PA 0
2) 3ffa::/64 9004::b 0 SA 0
3) 3ffb::/64 9004::c 0 SA 0
4) 9004::/96 9004::a 0 CA 0
5) fe80::/64 fe80::3c03:2fff:fe9e:d5e1 1 CA 0
Done
<!--NeedCopy-->
Create a monitored IPv6 static route by using the CLI
At the command prompt, type the following commands to create a monitored IPv6 static route and verify the configuration:
add route6 <network> <gateway> [-msr (ENABLED | DISABLED) [-monitor <string>]show route6 [<network> [<gateway>]
Example:
> add route6 ::/0 2004::1 -msr ENABLED -monitor PING
Done
> sh route6 ::/0 2004::1 -detail
Flags: S - Static, L - LB Route, C - Connected, R - RA Route, A - Active, O - OSPFV3, n - RIPng, B - BGP, i - ISIS, P - Permanent
Network Gateway Vlan Flags Traffic Domain
------- ------- ---- ----- --------------
1) ::/0 2004::1 0 S 0
Distance: 1 Cost: 1 Weight: 1
MSR: ENABLED Monitor: ping
Probes: 3 Failed: [Total: 3 Current: 3]
Last response: Failure - Probe timed out.
<!--NeedCopy-->
Remove an IPv6 route by using the CLI
At the command prompt, type:
rm route6 <network> <gateway>
Example:
> rm route6 ::/0 2004::1
Done
<!--NeedCopy-->
Configure an IPv6 route by using the GUI
Navigate to System > Network > Routes, and on the IPV6 tab, add an IPv6 route, or edit an existing IPv6 route.
Remove an IPv6 route by using the GUI
Navigate to System > Network > Routes, and on the IPV6 tab, delete the IPv6 route.
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