WANOP to Premium Edition Conversion with USB

March 12, 2021

Contributed by:

S C

Note

Only the SD-WAN 1000 and 2000 WANOP appliances can be converted to SD-WAN Premium Edition appliances.

Before you begin

Ensure that you are converting the 1000 appliance only, and not the 1000 WS. The 1000 WS appliance does not support conversion to the SD-WAN Premium (Enterprise) Edition appliance.
Ensure that you have the default credentials to log into the existing Dom-0 - root/nsroot.

Upgrade procedure

The conversion procedure is a two-step process involving the following steps:

Insert enclosed USB stick into the Citrix SD-WAN appliance.
Verify that the serial console is connected and proceed with the conversion process.

How to convert with USB stick

To upgrade the appliance with USB stick:

Insert the enclosed USB stick into the Citrix SD-WAN appliance.
Connect to the serial console of the appliance.
Reboot the appliance.
During the boot process, when you see the cursor moving across the screen, do the following:
1. Press and hold the ESC key.
2. Press and hold the SHIFT key.
3. Press the number 1 key (SHIFT +1 = !) and release all keys.
4. Repeat steps a, b, and c until the cursor stops moving.
Note

The above steps should be executed during the appliance reboot process. The key strokes should happen during BIOS post stage as described in step 4.
When BIOS loads, choose the external USB drive, for example; PNY USB 2.0 FD 1100 to boot the appliance. The external USB drive is shipped by Citrix if you have ordered for it.

You need to choose the platform edition which you want to use, if the platform supports more than one edition, such as 1000 and 2000. Therefore, choose Premium (Enterprise) Edition first before confirming.
Choose the Enterprise Edition software upgrade option when prompted.
Upgrade process is completed in 20-30 minutes. The system reboots after 1-2 minutes and the login prompt is displayed. For the 1000 platform edition, upgrade process is approximately an hour as updating the internal USB drive itself takes around half an hour.
Unplug the USB stick after the procedure is complete.

References

For licensing about the Citrix SD-WAN products, see the support link at: http://support.citrix.com/article/ctx131110
For Documentation and Release Notes information about Citrix SD-WAN, see SD-WAN Documentation.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

WANOP to Premium Edition Conversion with USB

March 12, 2021

Contributed by:

S C

March 12, 2021

Contributed by:

S C

WANOP to Premium Edition Conversion with USB

Before you begin

Upgrade procedure

How to convert with USB stick

References

In this article