Product Documentation
Citrix SD-WAN
Current Release 11.5 limited availability 11.3 11.2 11.1 11.0 10.2
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Configure Alarms

March 12, 2021
Contributed by: 
S

You can now configure your SD-WAN appliance to identify alarm conditions based on your network and priorities, generate alerts, and receive notifications via email, syslog, or SNMP trap.

An alarm is a configured alert consisting of an event type, a trigger state, a clear state, and a severity.

To configure alarm settings:

  1. In the SD-WAN web management interface, navigate to Configuration > Appliance Settings > Logging/Monitoring and click Alarm Options.

  2. Click Add Alarm to add a new alarm.

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  3. Select or enter values for the following fields:

    • Event Type: The SD-WAN appliance can trigger alarms for particular subsystems or objects in the network, these are called event types. The available event types are SERVICE, VIRTUAL_PATH, WANLINK, PATH, DYNAMIC_VIRTUAL_PATH, WAN_LINK_CONGESTION, USAGE_CONGESTION, FAN, POWER_SUPPLY, PROXY_ARP, ETHERNET, DISCOVERED_MTU, GRE_TUNNEL, and IPSEC_TUNNEL.
    • Trigger State: The event state that triggers an alarm for an Event Type. The available Trigger State options depend on the chosen event type.
    • Trigger Duration: The duration in seconds, this determines how quickly the appliance triggers an alarm. Enter ‘0’ to receive immediate alerts or enter a value between 15-7200 seconds. Alarms are not triggered, if more events occur on the same object within the Trigger Duration period. More alarms are triggered only if an event persists longer than the Trigger Duration period.
    • Clear State: The event state that clears an alarm for an Event Type after the alarm is triggered. The available Clear State options depend on the chosen Trigger State.
    • Clear Duration: The duration in seconds, this determines how long to wait before clearing an alarm. Enter ‘0’ to immediately clear the alarm or enter a value between 15-7200 seconds. The alarm is not cleared, if another clear state event occurs on the same object within the specified time.
    • Severity: A user-defined field that determines how urgent an alarm is. The severity is displayed in the alerts sent when the alarm is triggered or cleared and in the triggered alarm summary.
    • Email: Alarm trigger and clear alerts for the Event Type is sent via email.
    • Syslog: Alarm trigger and clear alerts for the Event Type is sent via Syslog.
    • SNMP: Alarm trigger and clear alerts for the Event Type is sent via SNMP trap.

  4. Continue adding alarms as required.

  5. Click Apply Settings.

Viewing triggered alarms

To view a summary of all the triggered alarms:

In the SD-WAN web management interface, navigate to Configuration > System Maintenance > Diagnostics > Alarms.

A list of all the triggered alarms is displayed.

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Clearing triggered alarms

To manually clear triggered alarms:

  1. In the SD-WAN web management interface, navigate to Configuration > System Maintenance > Diagnostics > Alarms.
  2. In the Clear Action column, select the alarms that you want to clear.
  3. Click Clear Checked Alarms. Alternately, Click Clear All Alarms to clear all the alarms.
Configure Alarms
March 12, 2021
Contributed by: 
S
March 12, 2021
Contributed by: 
S

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