Application Delivery Management

Configure expiry checks for pooled capacity licenses

September 8, 2025

Contributed by:

C R S

Important:

File based licensing system (also referred to as manually managed entitlements), traditionally used for activating various on-premises components, will be End of Life (EOL) on April 15, 2026. License Activation Service (LAS) is the next generation technology for product activations across the suite of Citrix products. LAS will be the only way to activate and license NetScaler instances after April 15, 2026, supporting NetScaler Flexed licenses (CPL/UHMC), legacy NetScaler Pooled licenses, and NetScaler Fixed term Bandwidth licenses. To remain supported, your NetScaler and NetScaler Console deployments must be on a LAS compatible version.

The minimum required NetScaler versions that are LAS compatible are:

NetScaler ADCs: 14.1 51.x, 13.1 60.x, 13.1 37.x (FIPS)

NetScaler SVM: 14.1 51.x, 13.1 60.x

NetScaler Console Service: will support LAS from early September.

All the other forms of legacy NetScaler licenses such as Pooled vCPU, CICO, perpetual will not be supported with LAS. NetScaler instances leveraging perpetual licenses without an active maintenance will become unlicensed upon upgrade to the above mentioned software versions.

LAS based licenses may not be available to customers where prohibited by law or regulations.

If you have questions or concerns, contact Customer Care. Citrix may limit or suspend your Citrix Maintenance for non-compliance with these requirements without liability in addition to any other remedies Citrix may have at law or equity. These requirements don’t apply where prohibited by law or regulation.

You can now configure license expiry threshold for NetScaler pooled capacity licenses. By setting thresholds, NetScaler Application Delivery Management (ADM) sends notifications via email or SMS when a license is due to expire. An SNMP trap and a notification is also sent when the license has expired on NetScaler ADM.

An event is generated when a license expiry notification is sent and this event can be viewed on NetScaler ADM.

To configure license expiry checks:

Navigate to Infrastructure > Pooled Licensing.
In the License Settings page, under the License Expiry Information section, you can find the details of the licenses that are going to expire:
- Feature: Type of license that is going to expire.
- Count: Number of virtual servers or instances that will be affected.
- Days to expiry: Number of days before license expiry.
In the Notification Settings section, click the Edit icon and specify the alert threshold. You can set a percentage of pooled licenses capacity to be used to notify administrators.
Choose the type of notification you want to send by selecting the appropriate check box. The notification types are as follows:
1. Email Profile: Specify a mail server and profile details. An email is triggered when your licenses are about to expire.
2. SMS Profile: Specify a Short Message Service (SMS) server and profile details. An SMS message is triggered when your licenses are about to expire.
Then, specify when you want to send the notification in terms of number of days before license expiry.
Click Save.

Note

When you add new licenses to the pool, the NetScaler instances use the new licenses on expiry of their existing licenses.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

NetScaler Secure Deployment Guide

Configure expiry checks for pooled capacity licenses

September 8, 2025

Contributed by:

C R S

September 8, 2025

Contributed by:

C R S

Configure expiry checks for pooled capacity licenses

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