Citrix SD-WAN Platforms

Citrix SD-WAN 1000 PE (EE) Appliance

The SD-WAN 1000 PE (EE) platform has a quad-core processor and 32 GB of memory. This platform has a bandwidth of up to 100 Mbps.

The following figure shows the front panel of an SD-WAN 1000 PE (EE) appliance.

Figure 1. Citrix SD-WAN 1000 PE (EE), front panel

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  • The front panel of the SD-WAN 1000 PE (EE) appliance has a power button and five LEDs.

  • The power button is used to switch the appliance on or off.

  • The reset button restarts the appliance.

The LEDs provide critical information related to different parts of the appliance.

  • Power Fail – Indicates the power supply unit has failed.
  • Information LED – Indicates the following:

    Status Description
    Continuously ON and red The appliance is overheated.
    Slow blink - 1 blink per second Fan failure, check for an inoperative fan.
    Fast blink - 4 blinks per second Power failure, check for the non-operational power supply.
    Solid blue Local UID has been activated. Use this function to locate the server in a rack mount environment.
    Fast blink - 3–4 blinks per second Remote UID is on. Use this function to identify the server from a remote location.
  • NIC1 and NIC2 – Indicate network activity on the LAN1 and WAN1 ports.
  • HDD – Indicates the status of the hard disk drive.
  • Power – Indicates that the power supply units are receiving power and operating normally.

The following figure shows the back panel of an SD-WAN 1000 EE appliance.

Figure 2. Citrix SD-WAN 1000 PE (EE) appliance, back panel

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The following components are visible on the back panel of an SD-WAN 1000 PE (EE) appliance:

  • Cooling fan
  • Single power supply, rated at 200 watts, 110–240 volts
  • Accelerated pairs of Ethernet ports (apA and apB) which function as accelerated bridges
  • RS-232 serial console port
  • One AUX Ethernet port and one management port
  • Two USB ports

Power on appliance after a graceful shutdown

  1. Connect a Serial console cable to the rear of the appliance and to the serial port on a management laptop. localized image
  2. On the management laptop, restart a putty session using the following configuration settings:
    • Serial line: COM1
    • Speed: 9600 localized image
  3. Power on the appliance and as it is booting, press the following key in the Putty session to enter the BIOS configuration screen. Keypress: DEL
  4. When in the BIOS, navigate to,
    • Advanced Tab > Select
    • Boot Feature > Enter localized image
  5. When in the Boot Feature screen, change the value of the parameter Restore on AC Power Loss; from Last State > Power ON. localized image
  6. Navigate to Save and Exit.
    • Select Save changes and Reset
    • Select Yes Allow the system to restart. This takes approximately five minutes. localized image
  7. After the appliance is powered on, login to the appliance management instance (SVM). The default IP address for the appliance is:, user name is: admin/password. localized image
  8. In the SD-WAN appliance GUI, navigate to Configuration > Maintenance > Reboot Appliance. Allow the appliance to fully shut down. Ensure that there are no power lights on the appliance when the shutdown process has completed. localized image

  9. Power on the appliance to confirm that the BIOS configuration change has been applied successfully. This can be either done through the APC intelligent PDU Web Management console or by physically pulling the power cable out of the shutdown SD-WAN appliance, waiting for 10 seconds, and then plugging it back in again. The appliance power ups automatically from all shutdown scenarios.
Citrix SD-WAN 1000 PE (EE) Appliance