Citrix SD-WAN Platforms

Citrix SD-WAN 2100 SE

The Citrix SD-WAN 2100-SE platform is a 1U appliance with 8 core processor and 32 GB (GB) of memory.

The following figure shows the front panel of the SD-WAN 2100-SE appliance.

Figure 1. Citrix SD-WAN 2100-SE appliance, front panel

Citrix SD-WAN 2100-SE appliance front view

SD-WAN 2100-SE appliance has the following ports:

  • An RS232 serial console port.
  • 10/100/1000 Base-T copper Ethernet management port (RJ45) called the Lights out Management (LOM) port labeled LOM, and management port labeled 0/1. You can use these ports to remotely monitor and manage the appliance independently of the appliance’s software.
  • USB ports.
  • Four 1000 Base-TX copper Ethernet ports (fail-to-wire).
  • Four 1GE SFP ports.
Port Labels - old 2100-SE Front Bezel Description
LOM Lights out management Port
0/1 Management Port

Citrix SD-WAN 2100-SE appliance ports

Port Labels - new 2100-SE Front Bezel Description
LOM 0/1 Lights out management and Management Port
0/2 Management port that is reserved for future use (Management)
  • A copper Ethernet (RJ45) Port called the Lights out Management (LOM) port labeled lights out management and 0/1. You can use this port to remotely monitor and manage the appliance independently of the appliance’s software.
  • A copper Ethernet (RJ45) management port, labeled 0/2. This management port cannot be used for system administration functions. This port is reserved for future use.

Figure 2. Citrix SD-WAN 2100-SE appliance, back panel

Citrix SD-WAN 2100-SE appliance rear view

The following components are visible on the back panel of the SD-WAN 2100-SE appliance:

  • 240 GB removable solid-state drive and 1 blank slot.
  • Power switch, which switches power to the appliance on or off. Press the switch for five seconds to switch off the power.
  • Non-maskable interrupt (NMI) button, for use at the request of Technical Support to produce a core dump. Use a pen, pencil, or other pointed object to press the red button, which is required to prevent unintentional activation.
  • Single power supply, rated at 450 watts, 100–240 volts.

Convert 2100 SE Appliance to 2100 PE Appliance


To use PE functionality, the 2100 appliance needs to have SD-WAN release 9.3 or higher software version. The SD-WAN release 9.3 and higher software release versions support 2100 PE.

  • 2100 SE ships with only one SSD (240 GB) and one blank carrier.
  • If you want to upgrade to a PE appliance, you can order the kit. The kit includes an extra SSD (480 GB) and appropriate license for PE.
  • Upon receiving the kit, install the new 480 GB drive in the empty slot (leaving original SSD as is). Upgrade to SD-WAN release 10.0, and apply new PE license.


You can also convert a 2100 SE appliance to 2100 PE appliance using the USB reimage utility.

Insert Solid State Drive (SSD)

  1. Insert the required SSD in the standard edition appliance. For instructions about how to insert SSD, see Solid State Drive (Field Replaceable Unit).
    1. 2100 SE appliance requires 480 GB or more SSD. SSD
  2. Restart the appliance through the SD-WAN web management interface.
  3. Ensure that the software release version installed on the appliance is SD-WAN release version 10.0.
  4. Install the Enterprise Edition platform license. For license information, see the Citrix SD-WAN product downloads.
  5. Upgrade the network to software release version 10.0 or later.

Configure Management IP address using serial Console

  1. Access serial console of the appliance.
  2. Log in using admin as the username and the serial number of the SD-WAN appliance as the password.
  3. Type the ssh admin@ -l administrator command.
  4. Type password: password.
  5. Type the management_ip command.
  6. Type the set interface command.
  7. Type the apply command.
Citrix SD-WAN 2100 SE