Product Documentation
Application Delivery Management
14.1 - Current Release 13.1 13.0
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System requirements

December 18, 2024
Contributed by: 
C R

Before you install NetScaler Console, you must understand the software requirements, browser requirements, port information, license information, and limitations.

Requirements for NetScaler Console

Component Requirement
RAM 32 GB
Virtual CPU 8 CPUs
  Note: We recommend using solid-state drive (SSD) technology for NetScaler Console deployments.
Storage space The default storage space required is 120 GB. The actual storage requirement depends on NetScaler Console sizing estimation. Use the sizing calculator to calculate the storage estimations. Contact your NetScaler representative to access the sizing calculator.
  If your NetScaler Console storage requirement exceeds 120 GB, you to have to attach an additional disk. You can add only one additional disk.
  We recommend that you estimate storage and attach additional disks at the time of initial deployment.
  For more information, see How to Attach an Additional Disk to NetScaler Console.
Virtual network interfaces 1
Throughput 1 Gbps or 100 Mbps

Requirements for NetScaler Console on-prem agent

Component Requirement
RAM 32 GB
Virtual CPU 8 CPUs
Storage space 30 GB
Virtual network interfaces 1
Throughput 1 Gbps

Note

AMD processor is supported in:

  • NetScaler Console 13.1 build 4.43 or later.

  • NetScaler agent 13.1 build 17.42 or later.

Requirements to configure NetScaler Console as a proxy server

The following endpoint URLs must be allowed:

*.accounts.cloud.com
*.citrix.cloud.com
netscalermas.cloud.com

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Minimum NetScaler version required for NetScaler Console features

Important

The NetScaler Console version and build must be equal to or higher than your NetScaler version and build. For example, if you have installed NetScaler Console 12.1 Build 50.39, then ensure you have installed NetScaler 12.1 Build 50.28/50.31 or earlier.

NetScaler Console Feature NetScaler Software Version
StyleBooks 10.5 and later
OpenStack/CloudStack Support 11.0 and later, if a partition is required
  11.1 and later, if a partition on a shared virtual LAN is required
NSX Support 11.1 Build 47.14 and later (VPX)
Mesos/Marathon Support 10.5 and later
Backup/Restore For NetScaler, 10.1 and later
  For NetScaler SDX, 11.0 and later
Monitoring/Reporting and Configuration using Jobs 10.1 and later
Analytics Features  
Web Insight 10.5 and later
HDX Insight 10.1 and later
WAF Security Violations 11.0.65.31 and later
Gateway Insight 11.0.65.31 and later
Cache Insight 10.5 and later*
SSL Insight 12.0 and later

* Integrated Cache Metrics are not supported in NetScaler Console with NetScaler instances running version 11.0 build 66.x.

Requirements for NetScaler Console analytics

Minimum Citrix Virtual Apps and Desktops versions required for NetScaler Console features

NetScaler Console Feature Citrix Virtual Apps and Desktops Version
HDX Insight Citrix Virtual Apps and Desktops 7.0 and later

Note

The NetScaler Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10.x) must be available on the NetScaler instance. NetScaler Console does not support standalone Access Gateway Standard appliances.

NetScaler Console can generate reports for applications that are published on Citrix Virtual Apps or Citrix Virtual Desktops and accessed through Citrix Workspace. However, this capability depends on the operating system on which Workspace is installed. Currently, a NetScaler does not parse ICA traffic for applications or desktops that are accessed through Citrix Workspace running on iOS or Android operating systems.

Thin clients supported for HDX insight

  • Dell Wyse Windows based Thin Clients

  • Dell Wyse Linux-based Thin Clients

  • Dell Wyse ThinOS based Thin Clients

  • 10ZiG Ubuntu-based Thin Clients

  • IGEL UD3 W7+ (M340)

  • IGEL UD3 W7 (M340C)

NetScaler instance license required for HDX insight

The data collected by NetScaler Console for HDX Insight depends on the version and licenses of the NetScaler instances being monitored. HDX Insight reports are displayed only for NetScaler Premium and Advanced appliances running release 10.5 and later.

NetScaler License/Duration 5 Minutes 1 Hour 1 Day 1 Week

1 Month
Standard No No No No No
Advanced Yes Yes No No No
Premium Yes Yes Yes Yes Yes

Supported hypervisors

The following table lists the hypervisors supported by NetScaler Console:

Hypervisor Versions
XenServer 7.1, 7.4, and 8.0
VMware ESX 6.0, 6.5, 6.7, 7.0, 8.0 (from 14.1-21.x and later), and 8.0.2b (from 14.1-25.x and later)
Microsoft Hyper-V 2012 R2 and 2016
Generic KVM RHEL 7.4, RHEL 8.0, Ubuntu 16.04, and Ubuntu 18.04
Nutanix Hypervisor (AHV) 6.5.2 (from 14.1-38.x and later)

Supported operating systems and Workspace versions

The following table lists the operating systems supported by NetScaler Console, and the Citrix Workspace versions currently supported with each system:

Operating System Workspace Version
Windows 4.0 Standard Edition
Linux 13.0.265571 and later
Mac 11.8, build 238301 and later
HTML5 1.5
Chrome App 1.5

Supported browsers

The following table lists the web browsers supported by NetScaler Console:

Web Browser Version
Microsoft Edge 79 and later
Google Chrome 51 and later
Safari 10 and later
Mozilla Firefox 52 and later

Supported ports

NetScaler Console uses the NetScaler IP (known as NSIP) address to communicate with NetScaler. You can use an agent as an intermediary between the NetScaler instance and NetScaler Console. To establish a communication with these servers, open the required ports.

Note

If you have configured NetScalers in High Availability mode, NetScaler Console uses NSIP to communicate with NetScaler and the required ports remain the same.

Network port diagram for agentless deployment:

Network ports for agentless deployment

Network port diagram for the deployment that includes NetScaler agent:

Network ports with agent deployment

Network port diagram for the NetScaler Console High Availability deployment:

Network ports with agent deployment

If two NetScaler Console servers are set up in high availability mode, when adding an instance:

  • NetScaler Console communicates with NetScaler through the Primary IP address.
  • NetScaler establishes connectivity with NetScaler Console through the NetScaler Console floating IP address. This implies that NetScaler directs all SNMP, Syslog, and Analytics traffic to the NetScaler Console floating IP address.

The following sections explain the required ports and their purpose:

Ports for the NetScaler Console server

The following table explains the required ports that must be open on the NetScaler Console server.

Port Type Details Direction of communication
80/443/5454/22 TCP Default port for communication, and database synchronization in between NetScaler Console nodes in high availability mode. Note: This port is also used for NetScaler telemetry. NetScaler Console primary node to NetScaler Console secondary node
443/8443/7443 TCP Port for communication between NetScaler agent and NetScaler Console. NetScaler agent initiates the communication with NetScaler Console. Then, NetScaler Console and agent interact with each other.
27000 and 7279 TCP License ports for communication between NetScaler Console license server and NetScaler instance. These ports are also used for NetScaler pooled licenses. NetScaler to NetScaler Console
5005 UDP Port to exchange heartbeats between HA nodes. NetScaler Console primary node to secondary node. NetScaler Console secondary node to primary node.
5140 UDP Port to receive NetScaler Gateway telemetry data. NetScaler to NetScaler Console

If the NetScaler Console and NetScaler instances do not use an agent for communication, open the following ports on the NetScaler Console server:

Port Type Details Direction of communication
80/443 TCP For NITRO communication from NetScaler Console to NetScaler instance. NetScaler agent to NetScaler and NetScaler to NetScaler agent
4739 UDP For AppFlow communication from NetScaler instance to NetScaler Console. NetScaler to NetScaler agent
162 UDP To receive SNMP events from NetScaler instance to NetScaler Console. NetScaler to NetScaler agent
514 UDP To receive syslog messages from NetScaler instance to NetScaler Console. NetScaler to NetScaler agent
5557/5558 TCP For logstream communication (for WAF Security Violations, Web Insight, and HDX Insight) from NetScaler to NetScaler Console. NetScaler to NetScaler Console
5563 TCP To receive NetScaler metrics (counters), system events, and Audit Log messages from NetScaler instance to NetScaler Console NetScaler to NetScaler Console

Ports for the agent

The following table explains the required ports that must be open on the agent.

Port Type Details Direction of communication
80/443 TCP For NITRO communication from NetScaler Console to NetScaler instance. NetScaler agent to NetScaler and NetScaler to NetScaler agent
4739 UDP For AppFlow communication from NetScaler instance to NetScaler Console. NetScaler to NetScaler agent
162 UDP To receive SNMP events from NetScaler instance to NetScaler Console. NetScaler to NetScaler agent
514 UDP To receive syslog messages from NetScaler instance to NetScaler Console. NetScaler to NetScaler agent
5557/5558 TCP For logstream communication (for WAF Security Violations, Web Insight, and HDX Insight) from NetScaler to NetScaler Console. NetScaler to NetScaler Console

Ports for NetScaler instances

The following table explains the required ports that must be open on NetScaler instances.

Port Type Details Direction of communication
80/443 TCP For NITRO communication from NetScaler Console to NetScaler instance. For NITRO communication between NetScaler Console servers in high availability mode. NetScaler Console to NetScaler and NetScaler to NetScaler Console
22 TCP For SSH communication from NetScaler Console to NetScaler instance. For synchronization between NetScaler Console servers deployed in high availability mode. And, this port is required for the SSH communication between the NetScaler Console agent and NetScaler. NetScaler Console to NetScaler. Or, NetScaler agent to NetScaler.
No reserved port ICMP To detect network reachability between NetScaler Console and NetScaler instances, or the secondary NetScaler Console server deployed in high availability mode. NetScaler Console to NetScaler
161 UDP To poll events from NetScaler instances. NetScaler Console to NetScaler

Ports for NetScaler built-in agent

The following table explains the required ports that must be open for a NetScaler built-in agent.

Port Type Details Direction of communication
443 TCP For all communication from NetScaler Console to NetScaler built-in agent NetScaler Console to NetScaler built-in agent and NetScaler built-in agent to NetScaler Console

Note:

In NetScaler Console high-availability deployment, all communications from NetScaler Console use the primary node IP address.

Ports for external servers

The following table explains the required ports that must be open on external servers:

Port Type Details Direction of communication
25 TCP To send SMTP notifications from NetScaler Console to users. NetScaler Console to users.
389/636 TCP Default port for authentication protocol. For communication between NetScaler Console and LDAP external authentication server. NetScaler Console to LDAP external authentication server
123 UDP Default NTP server port for synchronizing with multiple time sources. NetScaler Console to NTP server
1812 RADIUS Default port for authentication protocol. For communication between NetScaler Console and RADIUS external authentication server. NetScaler Console to RADIUS external authentication server
49 TACACS Default port for authentication protocol. For communication between NetScaler Console and TACACS external authentication server. NetScaler Console to TACACS external authentication server

Limitations

From NetScaler Console 12.1 or later, the following features support the IPv6 format of IP addresses:

  1. Management access for NetScaler Console GUI

  2. Management access for NetScaler

  3. Registration and inventory

  4. Network dashboard

  5. SSL dashboard

  6. Config jobs

  7. Config audit

  8. Network functions

  9. Network reporting

  10. Backup and restore of NetScaler instances

  11. SNMP events from NetScaler

The following features do not support IPv6:

  1. High availability floating IP

  2. Syslogs received from NetScaler instances that support IPv6

  3. StyleBooks on NetScaler instances that support IPv6

  4. Analytics

  5. Pooled licensing

System requirements
December 18, 2024
Contributed by: 
C R
December 18, 2024
Contributed by: 
C R

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