System requirements
Before you install Citrix Application Delivery Management (ADM), you must understand the software requirements, browser requirements, port information, license information, and limitations.
Requirements for Citrix ADM
| Component | Requirement |
|---|---|
| RAM | 32 GB |
| Virtual CPU | 8 CPUs |
| Note: Citrix recommends using solid-state drive (SSD) technology for Citrix ADM deployments. | |
| Storage space | The default storage space required is 120 GB. Actual storage requirement depends on Citrix ADM sizing estimation. Use the sizing calculator mentioned in the Maximum limits section (page number 7) in the Citrix ADM HA Deployment Guide. This guide is available at our download site, under NetScaler MAS Release 12.1 > Earlier Versions. Note: you need a Citrix account to access the deployment guide and sizing calculator. |
| If your Citrix ADM storage requirement exceeds 120 GB, you to have to attach an additional disk. You can add only one additional disk. | |
| Citrix recommends you to estimate storage and attach additional disk at the time of initial deployment. | |
| For more information, see How to Attach an Additional Disk to Citrix ADM. | |
| Virtual network interfaces | 1 |
| Throughput | 1 Gbps or 100 Mbps |
Requirements for Citrix ADM on-prem agent
| Component | Requirement |
|---|---|
| RAM | 32 GB |
| Virtual CPU | 8 CPUs |
| Storage space | 30 GB |
| Virtual network interfaces | 1 |
| Throughput | 1 Gbps |
Note
AMD processor is supported in:
Citrix ADM 13.1 build 4.43 or later.
Citrix ADM agent 13.1 build 17.42 or later.
Minimum Citrix ADC version required for Citrix ADM features
Important
The Citrix ADM version and build should be equal to or higher than your Citrix ADC version and build. For example, if you have installed Citrix ADM 12.1 Build 50.39, then ensure you have installed Citrix ADC 12.1 Build 50.28/50.31 or earlier.
| Citrix ADM Feature | Citrix ADC Software Version |
|---|---|
| StyleBooks | 10.5 and later |
| OpenStack/CloudStack Support | 11.0 and later, if a partition is required |
| 11.1 and later, if partition on shared virtual LAN is required | |
| NSX Support | 11.1 Build 47.14 and later (VPX) |
| Mesos/Marathon Support | 10.5 and later |
| Backup/Restore | For Citrix ADC, 10.1 and later |
| For Citrix SDX, 11.0 and later | |
| Monitoring/Reporting and Configuration using Jobs | 10.1 and later |
| Analytics Features | |
| Web Insight | 10.5 and later |
| HDX Insight | 10.1 and later |
| WAF Security Violations | 11.0.65.31 and later |
| Gateway Insight | 11.0.65.31 and later |
| Cache Insight | 10.5 and later* |
| SSL Insight | 12.0 and later |
* Integrated Cache Metrics are not supported in Citrix ADM with Citrix ADC instances running version 11.0 build 66.x.
Requirements for Citrix ADM analytics
Minimum Citrix Virtual Apps and Desktops versions required for Citrix ADM features
| Citrix ADM Feature | Citrix Virtual Apps and Desktops Version |
|---|---|
| HDX Insight | Citrix Virtual Apps and Desktops 7.0 and later |
Note
The Citrix Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10.x) must be available on the Citrix ADC instance. Citrix ADM does not support standalone Access Gateway Standard appliances.
Citrix ADM can generate reports for applications that are published on Citrix Virtual Apps or Citrix Virtual Desktops and accessed through Citrix Workspace. However, this capability depends on the operating system on which Workspace is installed. Currently, a Citrix ADC does not parse ICA traffic for applications or desktops that are accessed through Citrix Workspace running on iOS or Android operating systems.
Thin clients supported for HDX insight
-
Dell Wyse Windows based Thin Clients
-
Dell Wyse Linux based Thin Clients
-
Dell Wyse ThinOS based Thin Clients
-
10ZiG Ubuntu based Thin Clients
-
IGEL UD3 W7+ (M340)
-
IGEL UD3 W7 (M340C)
Citrix ADC instance license required for HDX insight
The data collected by Citrix ADM for HDX Insight depends on the version and licenses of the Citrix ADC instances being monitored. HDX Insight reports are displayed only for Citrix ADC Premium and Advanced appliances running release 10.5 and later.
| Citrix ADC License/Duration | 5 Minutes | 1 Hour | 1 Day | 1 Week | > 1 Month |
|---|---|---|---|---|---|
| Standard | No | No | No | No | No |
| Advanced | Yes | Yes | No | No | No |
| Premium | Yes | Yes | Yes | Yes | Yes |
Supported hypervisors
The following table lists the hypervisors supported by Citrix ADM.
| Hypervisor | Versions |
|---|---|
| Citrix Hypervisor | 7.1 and 7.4 |
| VMware ESX | 6.0, 6.5, 6.7, and 7.0 |
| Microsoft Hyper-V | 2012 R2 and 2016 |
| Generic KVM | RHEL 7.4, RHEL 8.0, Ubuntu 16.04, and Ubuntu 18.04 |
Supported operating systems and Workspace versions
The following table lists the operating systems supported by Citrix ADM, and the Citrix Workspace versions currently supported with each system:
| Operating System | Workspace Version |
|---|---|
| Windows | 4.0 Standard Edition |
| Linux | 13.0.265571 and later |
| Mac | 11.8, build 238301 and later |
| HTML5 | 1.5 |
| Chrome App | 1.5 |
Supported browsers
The following table lists the web browsers supported by Citrix ADM:
| Web Browser | Version |
|---|---|
| Internet Explorer | 11.0 and later |
| Google Chrome | Chrome 19 and later |
| Safari | Safari 5.1.1 and later |
| Mozilla Firefox | Firefox 3.6.25 and later |
Supported ports
Citrix ADM uses the Citrix ADC IP (known as NSIP) address to communicate with Citrix ADC. You can use ADM agent as an intermediary between the ADC instance and ADM. To establish a communication with these servers, open the required ports.
Note
If you have configured Citrix ADCs in High Availability mode, Citrix ADM uses NSIP to communicate with Citrix ADC and the required ports remain the same.
Network port diagram for agentless deployment:
Network port diagram for the deployment that includes ADM agent:
The following sections explain the required ports and their purpose:
Ports for the ADM server
The following table explains the required ports that must be open on the ADM server.
| Port | Type | Details | Direction of communication |
|---|---|---|---|
| 80/443/5454/22 | TCP | Default port for communication, and database synchronization in between Citrix ADM nodes in high availability mode. | Citrix ADM primary node to Citrix ADM secondary node |
| 443/8443/7443 | TCP | Port for communication between Citrix ADM agent and Citrix ADM. | Citrix ADM agent initiates the communication with Citrix ADM. Then, Citrix ADM and agent interacts with each other. |
| 27000 and 7279 | TCP | License ports for communication between Citrix ADM license server and ADC instance. These ports are also used for ADC pooled licenses. | Citrix ADC to Citrix ADM |
| 5005 | UDP | Port to exchange heartbeats between HA nodes. | Citrix ADM primary node to secondary node. Citrix ADM secondary node to primary node. |
If the ADM and ADC instances are not using an agent for communication, ensure to open the following ports on the ADM server:
| Port | Type | Details | Direction of communication |
|---|---|---|---|
| 80/443 | TCP | For NITRO communication from Citrix ADM to Citrix ADC instance. | Citrix ADM agent to Citrix ADC and Citrix ADC to Citrix ADM agent |
| 4739 | UDP | For AppFlow communication from Citrix ADC instance to Citrix ADM. | Citrix ADC to Citrix ADM agent |
| 162 | UDP | To receive SNMP events from Citrix ADC instance to Citrix ADM. | Citrix ADC to Citrix ADM agent |
| 514 | UDP | To receive syslog messages from Citrix ADC instance to Citrix ADM. | Citrix ADC to Citrix ADM agent |
| 5557/5558 | TCP | For logstream communication (for WAF Security Violations, Web Insight, and HDX Insight) from Citrix ADC to Citrix ADM. | Citrix ADC to Citrix ADM |
| 5563 | TCP | To receive ADC metrics (counters), system events, and Audit Log messages from Citrix ADC instance to Citrix ADM | Citrix ADC to Citrix ADM |
Ports for the ADM agent
The following table explains the required ports that must be open on the ADM agent.
| Port | Type | Details | Direction of communication |
|---|---|---|---|
| 80/443 | TCP | For NITRO communication from Citrix ADM to Citrix ADC instance. | Citrix ADM agent to Citrix ADC and Citrix ADC to Citrix ADM agent |
| 4739 | UDP | For AppFlow communication from Citrix ADC instance to Citrix ADM. | Citrix ADC to Citrix ADM agent |
| 162 | UDP | To receive SNMP events from Citrix ADC instance to Citrix ADM. | Citrix ADC to Citrix ADM agent |
| 514 | UDP | To receive syslog messages from Citrix ADC instance to Citrix ADM. | Citrix ADC to Citrix ADM agent |
| 5557/5558 | TCP | For logstream communication (for WAF Security Violations, Web Insight, and HDX Insight) from Citrix ADC to Citrix ADM. | Citrix ADC to Citrix ADM |
Ports for ADC instances
The following table explains the required ports that must be open on Citrix ADC instances.
| Port | Type | Details | Direction of communication |
|---|---|---|---|
| 80/443 | TCP | For NITRO communication from Citrix ADM to Citrix ADC instance. For NITRO communication between Citrix ADM servers in high availability mode. | Citrix ADM to Citrix ADC and Citrix ADC to Citrix ADM |
| 22 | TCP | For SSH communication from Citrix ADM to Citrix ADC instance. For synchronization between Citrix ADM servers deployed in high availability mode. And, this port is required for the SSH communication between the ADM agent and Citrix ADC. | Citrix ADM to Citrix ADC. Or, Citrix ADM agent to Citrix ADC. |
| No reserved port | ICMP | To detect network reachability between Citrix ADM and Citrix ADC instances, or the secondary Citrix ADM server deployed in high availability mode. | Citrix ADM to Citrix ADC |
| 161 | UDP | To poll events from ADC instances. | Citrix ADM to Citrix ADC |
Ports for ADC built-in agent
The following table explains the required ports that must be open for Citrix ADC built-in agent.
| Port | Type | Details | Direction of communication |
|---|---|---|---|
| 443 | TCP | For all communication from Citrix ADM to Citrix ADC built-in agent | Citrix ADM to Citrix ADC built-in agent and Citrix ADC built-in agent to Citrix ADM |
Note:
In case of ADM high-availability deployment, all communications from ADM uses primary node IP address.
Ports for external servers
The following table explains the required ports that must be open on external servers:
| Port | Type | Details | Direction of communication |
|---|---|---|---|
| 25 | TCP | To send SMTP notifications from Citrix ADM to users. | Citrix ADM to users. |
| 389/636 | TCP | Default port for authentication protocol. For communication between Citrix ADM and LDAP external authentication server. | Citrix ADM to LDAP external authentication server |
| 123 | UDP | Default NTP server port for, synchronizing with multiple time sources. | Citrix ADM to NTP server |
| 1812 | RADIUS | Default port for authentication protocol. For communication between Citrix ADM and RADIUS external authentication server. | Citrix ADM to RADIUS external authentication server |
| 49 | TACACS | Default port for authentication protocol. For communication between Citrix ADM and TACACS external authentication server. | Citrix ADM to TACACS external authentication server |
Limitations
From Citrix ADM 12.1 or later, the following features support IPv6 format of IP addresses:
-
Management access for Citrix ADM GUI
-
Management access for Citrix ADC
-
Registration and inventory
-
Network dashboard
-
SSL dashboard
-
Config jobs
-
Config audit
-
Network functions
-
Network reporting
-
Backup and restore of ADC instances
-
SNMP events from Citrix ADCs
The following features do not support IPv6:
-
High availability floating IP
-
Syslogs received from ADCs that support IPv6
-
StyleBooks on ADCs that support IPv6
-
Analytics
-
Pooled licensing