NetScaler Console service

Scenarios for Flexed or Pooled license expiry and connectivity issues behavior

This document presents different scenarios of license expiry and connectivity issues behavior in NetScaler MPX, NetScaler SDX, and NetScaler VPX/NetScaler BLX/NetScaler CPX.

Components of Flexed licenses

  • Software instance (VPX/BLX/CPX, SDX, MPX, VPX FIPS)
  • Bandwidth capacity

Scenario: MPX form factor

You are using Flexed or Pooled licensing and the licenses are due to expire soon. The following scenarios explain the behavior when a new license is uploaded on NetScaler Console before and after the term expires, or when a license file is not present.

Before the term expires

If the new license is uploaded before the term expires and the old license is still valid, two different pools of capacity (old and new) are available.

  • If NetScaler is up and running, it switches to the new Flexed or Pooled license seamlessly after the old license expires.
  • Restart is not required.
  • NetScaler does not require a manual capacity reconfiguration.

After the term expires

The MPX instances with expired license have the following behavior:

  • Warm reboot to become unlicensed

  • Traffic processing stops immediately

  • Configurations are lost

Before or after term expiry if license edition of old and new are different

If the license edition of old and new are different, then irrespective of before or after the term expires, you must perform the following:

  • Bandwidth must be manually reconfigured. In NetScaler GUI:

    1. Navigate to System > Licenses > Manage Licenses.
    2. Click Release Allocation to release the allocation.
    3. Click Change Allocation to reallocate the bandwidth and change the bandwidth to premium.
  • Restart NetScaler.

Scenario: SDX form factor

You are using Flexed or Pooled licensing and the licenses are due to expire soon. The following scenarios explain the behavior when a new license is uploaded on NetScaler Console before and after the term expires, or when a license file is not present.

Before the term expires

If the new license is uploaded before the term expires and the old license is still valid, two different pools of capacity (old and new) are available.

  • If NetScaler is up and running, it switches to the new Flexed or Pooled license seamlessly after the old license expires.
  • Restart is not required.
  • NetScaler does not require a manual capacity reconfiguration.

After the term expires

The SDX instances with expired license have the following behavior:

  • License server configuration from SDX is removed

  • VPX license bandwidth is reduced to 1 Mbps

If license edition of old and new are different

Before the term expires

  • Ensure that both old and new license files exist on Console.

  • Bandwidth must be manually reconfigured. In the NetScaler SDX GUI:

    1. Navigate to System > Licenses > Manage Licenses.
    2. Click Release Allocation to release the allocation.
    3. Click Change Allocation to reallocate the bandwidth and change the bandwidth to premium.
  • Change all the edition of VPX to premium to reboot the VPX instances.

  • Click Change Allocation and retain only premium bandwidth. Delete all other bandwidth allocations.

After the term expires

  • Delete the VPX instances on SDX.
  • Click Change allocation to reallocate the bandwidth for SDX on Console.
  • Reprovision the VPX with premium edition on SDX.

Scenario: VPX/BLX/CPX form factor

You are using Flexed or Pooled licensing and the licenses are due to expire soon. The following scenarios explain the behavior when a new license is uploaded on NetScaler Console before and after the term expires, or when a license file is not present.

Before the term expires

If the new license is uploaded before the term expires, and the old license is still valid, two different pools of capacity (old and new) are available.

  • If NetScaler is up and running, it switches to the new Flexed or Pooled license seamlessly after the old license expires.
  • Restart is not required.
  • NetScaler does not require a manual capacity reconfiguration.

After the term expires

The VPX/BLX/CPX instances with expired license have the following behavior:

  • Capacity is reduced to 20 Mbps (for VPX and BLX)

  • Capacity is reduced to 100 Mbps (for CPX)

  • License edition remains the same

  • Instance is not rebooted

  • No configuration loss or change

Before or after term expiry if license edition of old and new are different

If the license edition of old and new are different, then irrespective of before or after the term expires, you must perform the following:

  • Bandwidth must be manually reconfigured. In NetScaler VPX/BLX/CPX GUI:

    1. Navigate to System > Licenses > Manage Licenses.
    2. Click Release Allocation to release the allocation.
    3. Click Change Allocation to reallocate the bandwidth and change the bandwidth to premium.
  • Restart VPX/BLX/CPX instance.

Summary

The following table summarizes the behavior of all NetScaler form factors if a new license is not applied on NetScaler Console:

Form factor After the license expires After NetScaler restarts
VPX/BLX Keeps running until restart VPX/BLX becomes unlicensed
CPX Keeps running until restart CPX becomes CPX Express
MPX Keeps running until restart MPX becomes unlicensed
SDX Keeps running until restart Throughput of all VPX is reduced to 1 Mbps (rendering them unusable)

Scenarios for connectivity issues behavior

If connectivity breaks between NetScaler and agent, or agent and NetScaler Console service, the behavior is as follows:

  • NetScaler goes into grace for 30 days.

  • During this grace period, licensing functionality continues to work until the thirtieth day.

  • On the thirty-first day,

    • NetScaler VPX/NetScaler CPX/NetScaler BLX and NetScaler MPX undergo a forced reboot and become unlicensed.

    • The throughput on all the VPX on NetScaler SDX is decreased to 1 Mbps.

Scenarios for Flexed or Pooled license expiry and connectivity issues behavior