Application Delivery Management

How to reset the password for NetScaler Console

August 30, 2024

Contributed by:

C C

The procedure to reset the password for NetScaler Console might differ on hypervisors where it is hosted. If you have changed your default password and want to reset to default password, you can reset the password by rebooting the NetScaler Console node.

Citrix Hypervisor using XenCenter:

Log on to Citrix Hypervisor using XenCenter.
Select the NetScaler Console node, right-click, and select Reboot.
On the Console tab, press CTL + C to interrupt the boot sequence.
Run boot -s command at the OK prompt.

NetScaler Console reboots and displays the following message:
Press Enter to get the /u@ prompt.
Mount the flash partition using the following command:

mount /dev/ada0s1a /flash
Create a file using the following command:

touch /flash/mpsconfig/.recover

The password is now reset to default password.
Run the Reboot command to reboot NetScaler Console.
Access the NetScaler Console GUI and wait until the reboot is complete.

You can now use nsroot/nsroot credentials to log on from GUI and nsrecover/nsroot to log on from hypervisor.
Note

After you reboot, if the password has not reset to default password, repeat the same procedure (step 1 to step 7). Then, run the following commands and reboot NetScaler Console:
- rm /flash/mpsconfig/master.passwd
- rm –rf /etc/passwd

Esx using vSphere:

Log on to ESX using vSphere.
Select the NetScaler Console node, right-click, and then select Reboot.
On the Console tab, press CTL + C to interrupt the boot sequence.
Run boot -s command in the OK prompt.

The NetScaler Console reboots.
Press Enter to get the /u@ prompt.
Mount the flash partition using the following command:

mount dev/da0s1a /flash
Create a file using the following command:

touch /flash/mpsconfig/.recover

The password is now reset to default password.
Run the Reboot command to reboot NetScaler Console.
Access the NetScaler Console GUI and wait until the reboot is complete.

You can now use nsroot/nsroot credentials to log on from GUI and nsrecover/nsroot to log on from ESX server.
Note

After you reboot, if the password has not reset to default password, repeat the same procedure (step 1 to step 7). Then, run the following commands and reboot NetScaler Console:
- rm /flash/mpsconfig/master.passwd
- rm –rf /etc/passwd

Hyper-v using Hyper-v manager:

Log on to hyper-v using hyper-v manager.
Select the NetScaler Console node, right-click, and then select Reboot.
On the Console tab, press CTL + C to interrupt the boot sequence.
Run the boot -s command at the OK prompt.

The NetScaler Console reboots.
Press Enter to get the /u@ prompt.
Mount the flash partition using the following command:

mount dev/ad0s1a /flash
Create a file using the following command:

touch /flash/mpsconfig/.recover

The password is now reset to default password.
Run the Reboot command to reboot NetScaler Console.
Access the NetScaler Console GUI and wait until the reboot is complete.

You can now use nsroot/nsroot credentials to log on from GUI and nsrecover/nsroot to log on from hyper-v manager.
Note

After you reboot, if the password has not reset to default password, repeat the same procedure (step 1 to step 7). Then, run the following commands and reboot NetScaler Console:
- rm /flash/mpsconfig/master.passwd
- rm –rf /etc/passwd

Linux KVM server (SSH to KVM Server by using any SSH client):

Log on to NetScaler Console using an SSH client to the KVM server.
Reboot NetScaler Console.
Press CTL + C to interrupt the boot sequence shortly after the Loading /boot/defaults/loader.conf message is displayed.
At the OK prompt, run the following command:

set console='comconsole,vidconsole'
Run the boot -s command to reboot NetScaler Console.
After the Enter full path of shell or RETURN for /bin/sh: message is displayed, press Enter to get the /u@ prompt.
Mount the flash partition using the following command:

mount dev/vtbd0s1a /flash
Create a file using the following command:

touch /flash/mpsconfig/.recover

The password is now reset to default password.
Run the Reboot command to reboot NetScaler Console.
Access the NetScaler Console GUI and wait until the reboot is complete.

You can now use nsroot/nsroot credentials to log on from GUI and nsrecover/nsroot to log on from the SSH console.
Note

After you reboot, if the password has not reset to default password, repeat the same procedure (step 1 to step 7). Then, run the following commands and reboot NetScaler Console:
- rm /flash/mpsconfig/master.passwd
- rm –rf /etc/passwd

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How to reset the password for NetScaler Console

August 30, 2024

Contributed by:

C C

August 30, 2024

Contributed by:

C C

How to reset the password for NetScaler Console

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