ADC

GUI

August 1, 2023

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When I use Firefox to compare two NetScaler configurations, the browser seems to freeze?

Firefox eventually displays the difference in the configurations, but the process takes a considerable amount of time if there are more than 1000 differences. Use Chrome for a faster response.
I am using a MAC Safari browser to upgrade a NetScaler. On the upgrade wizard, when I click the Browse button to choose the build file from the appliance, the dialog box does not show any files or folders. Also, when I navigate back to the root folder, the dialog box displays the top level folder, but I cannot browse it. What should I do?

On the Safari browser, click the Settings icon and navigate to Preferences > Security > Manage Website Settings > Java. Change the value of the When visiting other websites setting to Run in unsafe mode.
What should I do before accessing the GUI?

Before accessing a new version of the NetScaler software:
- Clear browser cache including cookies.
- Access GUI in browser incognito mode.
- Access GUI in some other browser.
- Clear the Use software acceleration option in setting and restart the browser.
- Access chrome: extensions, clear the Enable box and restart the Chrome browser.
Which port should I open to access GUI using HTTP or HTTPS?

The following lists the default port numbers for HTTP and HTTPS management services (GUI) in the NetScaler MPX, VPX, and CPX appliances:
- NetScaler MPX and VPX appliances: 80 (HTTP) and 443 (HTTPS)
- NetScaler CPX appliances: 9080 (HTTP) and 9443 (HTTPS)
Also, you can configure ports for HTTP and HTTPS management services (GUI) other than port 80 and 443. For more information, see Configure HTTP and HTTPS management ports.

With which browsers is the GUI compatible for different operating systems?

The following table lists the compatible browsers for NetScaler GUI version 12.1, 13.0, and 13.1:

Operating System	Browser	Versions
Windows 10 and later	Edge	110.1587.63 and later
Windows 10 and later	Mozilla Firefox	102 and later
Windows 10 and later	Chrome	108 and later
MAC	Mozilla Firefox	110.0.1 and later
MAC	Safari	15.5 and later

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GUI

August 1, 2023

Contributed by:

August 1, 2023

Contributed by:

GUI

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