NetScaler Console service

Known issues

November 20, 2024

Contributed by:

NetScaler Application Delivery Management (NetScaler Console) has the following known issues:

Management and monitoring

In Infrastructure > SSL Dashboard > Manage Certificate Store, when you click Import NetScaler Certificates, NetScaler Console fails to import NetScaler certificates of PFX format.

[NSHELP-34803]

Infrastructure

The PINNED menu list is visible only when the first level of the menu is expanded in the enhanced GUI of NetScaler Console.

[ NSADM-117694 ]
DeviceAPIProxy calls fail to get the results for the “systemfiles” NITRO call from NetScaler.

[ NSHELP-38971 ]
Adding a NetScaler BLX HA pair instance to NetScaler Console fails.

[ NSADM-117067 ]
In NetScaler Console, a new notification channel for Slack cannot be used to schedule exports. The existing Slack channels can be used to schedule exports until March 2025, after which a new channel must be created.

[ NSADM-116346 ]
When you try to install a certificate on a NetScaler BLX instance, the installation fails and the Infrastructure > SSL Dashboard > SSL Audit Logs page displays the following error message:

SCP: Authentication by password fails on _<ip-address>_.

[NSADM-102202]
When an event rule is created with some entities selected in Infrastructure > Events > Rules > Create rule > Select Failure Objects, all the selected entities do not get displayed. This issue is seen when there is a large number of virtual servers, services or service groups.

Workaround: Contact the NetScaler Support team for assistance with this issue.

[NSADM-110553]
The SSH or SCP operation that is used in the Configuration Jobs might fail with the following error message:

“SSH Failure establishing ssh session: -5”

Workaround:
1. Log on to NetScaler Console using an SSH client.
2. Check the output for the following command:
  
  ls -l /etc/sshd_config
3. In /etc/sshd_config, update it to add the following:
  
  HostKey /nsconfig/ssh/ssh_host_ecdsa_key
4. Apply the changes:
  
  ps -aux | grep /usr/sbin/sshd | grep -v grep | tr -s ' ' | cut -d ' ' -f 2 | xargs kill -9

[ NSADM-114072 ]

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Known issues

November 20, 2024

Contributed by:

November 20, 2024

Contributed by:

Known issues

Management and monitoring

Infrastructure

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