NetScaler Console service

Known issues

August 29, 2025

Contributed by:

NetScaler Application Delivery Management (NetScaler Console) has the following known issues:

Management and monitoring

The NetScaler Console CVE advisory might display an incorrect overall severity when no vulnerabilities are found in File Integrity Monitoring scans. The correct severity is displayed in the detailed CVE view.

[NSADM-123777]

In Infrastructure > SSL Dashboard > Manage Certificate Store, when you click Import NetScaler Certificates, NetScaler Console fails to import NetScaler certificates of PFX format.

[NSHELP-34803]

Infrastructure

In NetScaler Console, when an instance is authorized for a system group and a new partition is added to the instance, the system group authorization setting is automatically assigned to the new partition.

[NSADM-119768]
When you try to install a certificate on a NetScaler BLX instance, the installation fails and the Infrastructure > SSL Dashboard > SSL Audit Logs page displays the following error message:

SCP: Authentication by password fails on _<ip-address>_.

[NSADM-102202]
When an event rule is created with some entities selected in Infrastructure > Events > Rules > Create rule > Select Failure Objects, all the selected entities do not get displayed. This issue is seen when there is a large number of virtual servers, services or service groups.

Workaround: Contact the NetScaler Support team for assistance with this issue.

[NSADM-110553]
The SSH or SCP operation that is used in the Configuration Jobs might fail with the following error message:

“SSH Failure establishing ssh session: -5”

Workaround:
1. Log on to NetScaler Console using an SSH client.
2. Check the output for the following command:
  
  ls -l /etc/sshd_config
3. In /etc/sshd_config, update it to add the following:
  
  HostKey /nsconfig/ssh/ssh_host_ecdsa_key
4. Apply the changes:
  
  ps -aux | grep /usr/sbin/sshd | grep -v grep | tr -s ' ' | cut -d ' ' -f 2 | xargs kill -9

[ NSADM-114072 ]

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NetScaler Secure Deployment Guide

Known issues

August 29, 2025

Contributed by:

August 29, 2025

Contributed by:

Known issues

Management and monitoring

Infrastructure

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