Upgrade the Citrix Gateway software

You can upgrade the software that resides on Citrix Gateway when new releases are made available. You can check for updates on the Citrix website. You can upgrade to a new release only if your Citrix Gateway licenses are under the Subscription Advantage program when the update is released. You can renew Subscription Advantage at any time. For more information, see the Citrix Support website.

The upgrade path and compatible products information are also available in the Citrix Upgrade Guide.

For information about the latest Citrix Gateway maintenance release, see the Citrix Knowledge Center.

Check for software updates

  1. Go to the Citrix website.
  2. Click My Account and log on.
  3. Click Downloads.
  4. Under Find Downloads, select Citrix Gateway.
  5. In Select Download Type, select Product Software and then click Find. You can also select Virtual Appliances to download Citrix ADC VPX. When you select this option, you receive a list of software for the virtual machine for each hypervisor.
  6. On the Citrix Gateway page, expand Citrix ADC Gateway or Access Gateway.
  7. Click the appliance software version you want to download.
  8. On the appliance software page for the version you want to download, select the virtual appliance, and then click Download.
  9. Follow the instructions on your screen to download the software.

When the software is downloaded to your computer, you can use the Upgrade Wizard or the command prompt to install the software.

Upgrade the Citrix Gateway by using the Upgrade Wizard

  1. In the configuration utility, on the Configuration tab, in the navigation pane, click System.
  2. In the details pane, click Upgrade Wizard.
  3. Click Next and then follow the directions in the wizard.

Upgrade the Citrix Gateway by using a command prompt

  1. To upload the software to Citrix Gateway, use a secure FTP client, such as WinSCP, to connect to the appliance.
  2. Copy the software from your computer to the /var/nsinstall directory on the appliance.
  3. Use a Secure Shell (SSH) client, such as PuTTY, to open an SSH connection to the appliance.
  4. Log on to Citrix Gateway.
  5. At a command prompt, type: shell
  6. To change to the nsinstall directory, at a command prompt, type: cd /var/nsinstall
  7. To view the contents of the directory, type: ls
  8. To unpack the software, type: tar –xvzf build_X_XX.tgz, where build_X_XX.tgz is the name of the build to which you want to upgrade.
  9. To start the installation, at a command prompt, type: ./installns
  10. When the installation is complete, restart Citrix Gateway.

After Citrix Gateway restarts, to verify successful installation, start the configuration utility. The Citrix Gateway version that is on the appliance appears in the upper-right corner.

Upgrade the Citrix Gateway software